Project Manager

JOB PURPOSE

Responsible to manage organisational projects monitoring project status, cross projects dependencies, and delivery progress on an ongoing basis.

RESPONSIBILITY

Project Governance

• Mitigate the risk “blockers” related to product deliveries
• Ensure project governance processes and decisions are applied consistently
• Provide input to budgeting process per project portfolio
• Ensure full adoption of Jira, Confluence and other designated tools
• Work closely with PMO Manager, Development Teams, Product Managers and other stakeholders to facilitate delivery and remove impediments.
• Provide input into streamlining, adapting and standardizing new processes and artifacts across Solution Delivery.
• Drive high quality of all deliverables across complete life cycle.
• Coordinate and facilitate project audits as needed.
• Managing customer expectations for project deliverables.
• Perform risk assessments to develop response strategies.
• Monitor the performance of project team members, providing and documenting performance feedback.

Process Management

• Manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management
• Coaching the team on software development methods and technical and operational practices
• Managing software development methods such as Scrum, SAFe, Kanban, XP, LSD and FDD
• Build competency with Project teams and Operations teams in developing project metrics
• Provide leadership with meaningful performance metrics and status reports based on Jira dashboards and other tools
• Identify risks proactively, drive timely mitigation, and escalate to management appropriately

Project Planning and Management

• Manage project execution to ensure adherence to budget, schedule, and scope.
• Define project scope and schedule while focusing on regular and timely delivery of value.
• Supporting stakeholders in planning sprint iterations
• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Monitor or track project milestones and deliverables.
• Confer with project personnel to identify and resolve problems.
• Submit project deliverables, ensuring adherence to quality standards.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Assign duties, responsibilities, and spans of authority to project personnel.
• Direct or coordinate activities of project personnel.

Stakeholder Engagement

• Establish and execute a project communication plan.
• Schedule and facilitate meetings related to information technology projects.
• Initiate, review, or approve modifications to project plans.
• Monitor the performance of project team members, providing and documenting performance feedback.
• Negotiate with project stakeholders or suppliers to obtain resources or materials.
• Identify need for initial or supplemental project resources.
• Identify, review, or select vendors or consultants to meet project needs.

Team Management

• Through effective inspirational leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all stakeholders
• Role model behavior and motivate team members in line with the core values
• Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management
• Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others.
• Demonstrate consistent application of internal procedures. Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs.

BEHAVIORAL COMPETENCIES

• Business Insight: Applies knowledge of business and the marketplace to advance the organization’s goals.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
• Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Financial Acumen: Interprets and applies key financial indicators to make better business decisions.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Cultivates Innovation: Creating new and better ways for the organisation to be successful.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Situational Adaptability: Adapting approach and demeanour in real time to match the shifting demands of different situations
• Develops Talent: Developing people to meet both their career goals and the organization’s goals

EDUCATION

• Post graduate qualification in Project Management (PMP) or related discipline
• Post graduate qualification in Information Technology or related discipline advantageous

EXPERIENCE

• Minimum of 4+ years of project management required, with at least 3 years using Lean/Agile methodologies
• Knowledge MS Project, JIRA (preferred), advanced MS Office skills
• Proven track of record managing multiple projects simultaneously
• Ability to manage Agile and Non-Agile projects
• Minimum 2 years experience of managing a team