Project Manager

Furniture Force (Pty) Ltd T / A Decofurn Furniture; Gauteng; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player in the furniture sector is seeking an Assistant Website Warehouse Manager. This role involves overseeing the efficient dispatch of online orders, managing a dedicated team, and ensuring high customer service standards. With a rich history and a commitment to quality, this company offers a dynamic work environment where your contributions are valued. If you have a passion for logistics and a knack for leadership, this opportunity is perfect for you. Join a collaborative team and help shape the future of furniture retailing while making a meaningful impact in customers' lives.

Qualifications

• 3+ years of retail/logistics experience required.
• Experience with Warehouse Management Systems is preferred.

Responsibilities

• Manage dispatching of website orders and ensure compliance with processes.
• Handle customer service queries related to delivery and manage staff.

Skills

Logistics Management

Customer Service

Communication Skills

Interpersonal Skills

Warehouse Management System

Computer Literacy

Education

Grade 12 or equivalent

Relevant diploma/degree in logistics and/or operations

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Google Sheets

Job description

Assistant Website Warehouse Manager
Welcome to Decofurn, where quality meets affordability in every piece we offer.

With 12 stores scattered across the country and an online store that's as efficient as it is convenient, we're here to make your furniture shopping experience seamless. Our unique warehouse / factory shop concept has been developed with 32 years of experience in the furniture industry.

Our Group is a leading importer, manufacturer, and retailer of furniture and related products.

As a family-owned business, our commitment to excellence runs deep, making Decofurn your trusted partner in creating spaces that truly reflect your style and personality. As the Assistant Website Warehouse Manager, your primary responsibility is to manage the accurate and efficient dispatching of all website orders.

This includes managing employees in your department as well as handling all customer service queries related to the delivery process. This is on a 6-day work week.

Key Responsibilities

1. Manage the compliance of existing processes in the warehouse
2. Ensure correct dispatch procedures are followed
3. Plan deliveries when needed
4. Efficient documentation process of picking slips, delivery notes, waybills, and managing relations with third party logistics partners
5. Continually review available processes and data to ensure maximum efficiency
6. Extra planning and focus given to peak periods
7. Align transport requirements with the order
8. High level of customer service
9. Management of quality control and accuracy of orders
10. Accurate comparison of the invoice to the physical stock
11. Ensure the correct orders are picked timeously
12. Quality control of stock handling
13. Management of employees in your department
14. Recruit new staff when needed
15. Attendance and timekeeping
16. Disciplinary
17. Performance Reviews

Ideal Candidate Profile

1. Grade 12 or equivalent
2. Relevant diploma / degree in logistics and / or operations is preferred
3. 3+ years retail / logistics experience
4. Warehouse Management System experience
5. Computer Literate – Word, Excel, Outlook & Google Sheets
6. Excellent communication and interpersonal skills

Interested?
Join our team of passionate individuals dedicated to driving success. We believe in fostering a culture where every team member's contributions are valued and recognized. If you're ready to make an impact and thrive in a collaborative environment, we want to hear from you.

Apply Now and let's embark on this journey together!