Project Feedback Specialist

Ux Design Institute; Cape Town; Hybrid; ZAR 200 000 - 300 000; Part time

Job summary

A leading education provider in UX design is seeking a freelance Project Feedback Specialist. This role involves evaluating student projects and providing constructive feedback. Candidates should have at least 2 years of experience in UX design, with strong skills in user research and UX writing. This position offers flexible, part-time work, making it ideal for professionals seeking a rewarding side project.

Qualifications

• Minimum of 2 years of experience in a UX design role.
• In‑depth understanding of UX writing principles and content design methodologies.
• Experience in creating research plans and clearly communicating insights.
• Ability to deliver constructive and informative feedback.

Responsibilities

• Evaluate student projects across various disciplines.
• Provide clear and constructive feedback using Loom.
• Meet deadlines for project grading and feedback delivery.
• Stay updated on trends in UX design.

Skills

User research

UX design

UX writing

Research analysis

Prototyping (Figma)

Excellent written communication

Excellent verbal communication

Empathy in feedback

Tools

Loom

Job description

Project Feedback Specialist

About UX Design Institute: The UX Design Institute is dedicated to delivering world‑class education for the next generation of UX professionals and leaders.

We’re seeking talented individuals to join our team and contribute to our ambitious goals and continued success.

About the role

We’re looking for freelance Project Feedback Specialists for our UX courses, including UX Writing / Content Design and User Research.

This role requires a strong understanding of UX principles across various disciplines. As a Project Feedback Specialist, you will be responsible for reviewing and providing feedback on student projects for our UX courses part‑time.

This role is ideal for individuals seeking a flexible and rewarding side project.

The ideal candidate will be tech‑savvy, efficient, detail‑oriented and committed to meeting deadlines.

Responsibilities

Carefully evaluate student projects across various disciplines (e.g., UX Design, UX Writing / Content Design, User Research), assessing their adherence to the criteria in the project brief and best practices in each respective area.

This includes evaluating the quality of research methods, data analysis techniques, and overall insights for User Research projects.

Use clear and concise language to provide students with constructive and informative feedback that aligns with the course content and specific discipline.

Utilise Loom (screen recording software) to deliver personalised and effective project feedback.

Consistently meet deadlines for project grading and feedback delivery, ensuring timely feedback to students.

Demonstrate proficiency in using various technology tools and platforms relevant to providing student feedback, such as Loom.

Stay updated on the latest trends and developments in UX design across various disciplines, including content design, user research, and broader UX principles, to maintain high expertise.

About You

• Minimum of 2 years of experience in a UX design role, with a strong foundation in at least two of the following areas: User research, research analysis, UX design, prototyping (Figma) and UX writing.
• In‑depth understanding of UX writing principles, content design methodologies, user research methods (e.g., user interviews, usability testing, surveys), data analysis techniques, and broader UX design processes and accessibility standards.
• Experience in creating research plans and clearly communicating insights (relevant for User Research specialisation).
• Excellent written and verbal communication skills.
• Expert ability to blend empathy with direct feedback while providing project reviews across various disciplines.

Who this role suits

We’re looking for a freelancer for this contract role. This could be a great fit for experienced professionals looking for flexible part‑time work or an additional side project alongside their main role. Training will be provided for this role.

What to expect in the hiring process

We typically work off a two or three‑step interview process for this role:

• Step one: Interview with hiring managers – approx mins.
• Step two: Portfolio presentation – we would like you to present a portfolio piece or case study to us. This helps us understand your process and how you work.
• Step three: If required, you’ll meet with the Head of Student Success – approx mins.