Project Coordinator

Infolytics Sa (Your Trusted Zoho Partner); Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Join a leading company in business automation as a Project Coordinator. You'll lead Zoho implementation projects, collaborating with diverse teams to optimize client operations and ensure project success. This role requires solid project management experience and a proactive mindset to navigate fast-paced environments.

Benefits

Access to training programs on Zoho solutions

Hybrid or flexible work arrangements

Opportunities for career advancement

Regular team-building events

Qualifications

• 3+ years of hands-on experience in project management.
• Experience in managing SaaS or cloud-based software implementation projects.
• Certification in Project Management Professional (PMP) or PRINCE2 preferred.

Responsibilities

• Oversee planning, execution, and delivery of Zoho projects.
• Manage project budgets, track expenditures, and ensure cost-effectiveness.
• Facilitate communication among stakeholders throughout the project lifecycle.

Skills

Analytical skills

Problem-solving skills

Organizational skills

Collaboration

Communication

Education

Bachelor's degree or Higher Certificate in Project Management, Business Administration, Information Technology

Tools

Zoho Projects

ClickUp

Job description

As a Project Coordinator at Infolytics, you will oversee the planning, execution, and delivery of Zoho implementation projects for our clients in South Africa and beyond.

You will work closely with cross-functional teams—consultants, developers, trainers, and support specialists—to ensure every project is delivered on time, within scope, and within budget.

By applying leading project management methodologies, you will help our clients leverage Zoho's suite of cloud-based applications to optimize their business processes and achieve tangible ROI.Key ResponsibilitiesProject Planning & Execution : Define project scope, objectives, and success criteria in alignment with client requirements and Infolytics' methodologies.Develop detailed project plans, schedules, and resource allocations to ensure timely project delivery.Stakeholder Management : Serve as the primary point of contact for clients, ensuring clarity in communication and timely delivery of status updates.Collaborate with internal teams (implementation, training, support) to align project goals and manage inter-dependencies.Scheduling stakeholder meetings and facilitating communication amongst all key stakeholders throughout the project life cycle.Risk & Issue Management : Proactively identify potential risks and develop mitigation strategies.Monitor, track, and address project issues, escalating where necessary to maintain project objectives.Budget & Resource Management : Manage project budgets, track expenditures, and ensure cost-effectiveness.Assisting with resource scheduling so that team members have the resources they need to complete their tasks.Quality Assurance & Continuous Improvement : Ensure projects adhere to Infolytics' quality standards and best practices throughout the project lifecycle.Collect feedback and implement improvements to enhance future project outcomes.Documentation & Reporting : Maintain comprehensive project documentation, such as the project plan / outline, budget, schedule or SOW, as directed by the Project Manager or Head of Commercial.Creating project progress / status reports for internal and external stakeholders.Present key project metrics, lessons learned, and performance evaluations to leadership and clients.Team Collaboration : Motivate and guide cross-functional teams, fostering a culture of collaboration and open communication.Promote Infolytics' values, mission, and vision in day-to-day interactions and decision-making.RequirementsEducational Background & ExperienceBachelor's degree or a Higher Certificate in Project Management, Business Administration, Information Technology, or a related field.3+ years of hands-on experience in project management (preferably in technology consulting or software implementation).Technical & Domain ExpertiseProven track record managing SaaS or cloud-based software implementation projects (Zoho experience is highly advantageous).Familiarity with project management methodologies (Agile, Waterfall, or Hybrid approaches).Knowledge of CRM, ERP, or similar business software systems is a plus.Working knowledge of project management software (Zoho Projects, ClickUp, or similar)Certification & SkillsProject Management Professional (PMP), PRINCE2, or similar certification preferred.Strong analytical, problem-solving, and organizational skills.Excellent written and verbal communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.Soft Skills & AttributesStrong collaboration abilities with a focus on teamwork.A proactive, self-driven approach to delivering high-quality outcomes.Ability to adapt to a fast-paced, changing environment and manage multiple priorities.Work Ethic & AdaptabilitySelf-motivated, detail-oriented, and driven to learn new technologies.Organized and capable of managing multiple tasks and projects simultaneously.BenefitsProfessional GrowthAccess to training programs on Zoho solutions and emerging project management methodologies.Opportunities for career advancement within a rapidly growing organization.Work-Life BalanceHybrid or flexible work arrangements (subject to project requirements).Collaborative CultureA supportive, team-oriented environment that values open communication, innovation, and continuous improvement.Regular team-building events, knowledge-sharing sessions, and off site company workshops.Meaningful ImpactContribute directly to the success of African businesses by delivering solutions that drive efficiency, cost savings, and organizational growth.Be part of a mission-driven team striving to become Africa's leading business process automation solutions provider.Why Join Infolytics?At Infolytics, you will be part of a passionate team dedicated to helping organizations optimize their operations using Zoho's powerful suite of applications.

Our emphasis on collaboration, continuous improvement, and customer success ensures that every project you lead contributes to real, measurable growth for both our clients and our company.

If you are an organized, detail-oriented, and people-focused project professional with a drive to lead transformative projects, we would love to hear from you!