About the Project Coordinator position
As the Project Coordinator for Group Rollouts, you will be the lead on projects.
You will co-ordinate with multiple teams to ensure the timely success of the project. You will track milestone and provide timeous feedback to management on any impediments.
Project Coordinator responsibilities are:
- Planning of Project activities to maximize available capacity.
- Manage new store implementations projects on a day-to-day basis
- Identify and manage project risks
- Compile project plan in conjunction with stakeholders.
- Execute the plan, monitoring progress and taking the necessary corrective actions
- Manage the expectations of the business and the client
- Manage external 3rd party suppliers
- Help define and actively manage the critical success factors for the project.
- Capable of handling multiple store rollouts simultaneously without compromising quality or timelines
- Skilled in resource planning, milestone tracking, and go-live coordination
- Report on over runs
- Report on invoice vs quoted (comparison)
- Report on project cost
- Ensuring all project management documentation meets the required standards.
- Ensuring all project tasks are logged and groomed within project timelines
- Ensuring the Scope is well understood by the client and the team
- Reporting
- Daily update on all active projects with impediments
- Projects where priority is required should be identified daily to Project Team Lead.
- Projects schedule to be updated daily and to always reflect the correct information
- Delays or issues to be escalated to All Stakeholders (Div Manager; Branch Manager; Technical Manager; Client; Project Team Leader)
Project Coordinator requirements are:
- Grade 12 certificate or Equivalent N3
- IT Related degree or Diploma
- Agile Methodology experience
- 3+ years of project management experience in software or IT environments
- Direct experience managing retail tech implementations
- Demonstrated ability to lead cross-functional teams, including Technical Managers, Trainers & Implementation Techs
- Strong track record of on-time, in-scope delivery across multiple branches or clients
- Prior experience in customer-facing roles or managing service-related escalations is a plus
- Solid understanding of retail operations, POS systems, EFT integrations, and back-office retail processed
*a full job description available on request