Production Technician

hearX; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading wellness and fitness company is looking for a mid-senior level Production Technician to join their production and quality assurance team. This role includes a variety of tasks such as device calibration, troubleshooting, and assisting with R&D on new projects. The ideal candidate will have a Grade 12 education, relevant technical certification, and 3-5 years of experience in a manufacturing or IT environment.

Qualifications

• 3 - 5 years experience in manufacturing or IT environment
• Experience in Research and Development, Troubleshooting, and fault finding.
• Knowledge of headphone calibration or servicing of hardware devices.

Responsibilities

• Assist with production tasks like device calibration and setup.
• Conduct research and development for new products.
• Perform quality checks and maintain calibration standards.

Skills

Quality and Compliance systems

Teamwork

Technical documentation

Knowledge of technology

Critical thinking

Education

Grade 12

Relevant technical Certificate

Job description

Job Purpose

To assist the production and quality assurance team with device calibration and setup as well as various technical tasks required for production Assist with research and design on new projects and with basic product development tasks.

Minimum Education (essential)

Grade 12

Minimum Education (desirable)

Relevant technical Certificate

Pretoria (On-site)

Job Purpose

To assist the production and quality assurance team with device calibration and setup as well as various technical tasks required for production Assist with research and design on new projects and with basic product development tasks.

Minimum Education (essential)

Grade 12

Minimum Education (desirable)

Relevant technical Certificate

Minimum Applicable Experience (years)

3 - 5 years

Required Nature Of Experience

• Manufacturing or IT environment
• Research and Development
• Troubleshooting and fault finding
• Headphone calibration or servicing of hardware devices
  
  

Skills And Knowledge (essential)

• Quality and Compliance systems
• Teamwork
• Technical documentation
• Knowledge of technology (Smartphones, tablets, apps, electronics, schematic basics)
• Writing process and procedures
• Critical thinking
  
  

Production 20%

• Set up demo devices (hardware and software) as required for demo or test purposes.
• Fix and maintain damaged devices.
• Perform Kiosk maintenance and troubleshooting in the field.
• Assist the team as and when needed with technical queries and support.
• Execute new initiatives to improve production/manufacturing effectiveness.
• Find solutions to problems with existing devices.
• Manufacture and assemble DAC’s.
• Test and diagnose PCB’s.
• Perform devices’ rework and repairs.
  
  

Calibration 20%

• Conduct smartphone setup and updates.
• Conduct headphone calibration.
• Complete quality checks.
• Conduct device standardisations.
• Ensure calibration and measuring equipment is calibrated annually.
• Assist developers with testing software on the devices.
• Give training to the other calibration partners for onboarding or updates.
• Assist with OS rollbacks and flashing devices.
• Assist with hearOAE calibration of probes.
  
  

Order Fulfillment 10%

• Continuously update stock and order sheet (PUR sheet) of allocated sections.
• Proactively communicate with the sales team to ensure accurate and real time communication with clients about open orders.
• Ensure that orders are fulfilled accurately and within the promised lead times.
• Upload the Batch manufacturing, Servicing records and hearScope quality check reports onto the G-drive on the same day as the orders are completed.
• Communicate and support calibration partners with queries and order fulfillment.
  
  

Research and Development 40%

• Research manufacturing related subjects.
• Assist with product development and improvement of new and existing devices.
• Assist with 3D printing tasks as and when required.
• Resolve hardware abnormalities with mechanical insight.
• Assist in mechanical design and preparation of technical drawings
• Research internal software components
• Assist with electronic design and PCB layout
• Develop high-quality manufacturing systems and processes for new products, including hardware and software tools, as well as procedures.
• Support the continuous improvement and streamlining of existing processes within the manufacturing division.
  
  

QMS 10%

• Ensure that QMS guidelines are adhered to.
• Ensure that all supporting documents are kept to date.
• Ensure that all processes are kept relevant.
• Complete calibration and servicing tasks in accordance with the relevant QMS processes.
• Adhere to work environment and contamination control.
• Adhere to packaging and labeling specifications.
• Adhere to control of monitoring and measuring equipment.
• Adhere to DAC & Codec manufacturing and quality control
• Ensure compliance records are kept up to date.
• Maintain the Standardization Register.
• Maintain the Calibration and Maintenance Register.
• Maintain the Product Non-conformance Register.
  
  

This job description is not a definitive or exhaustive list of responsibilities and is subject to change depending on changing business requirements. Employees will be consulted on any changes. Employee’s performance will be reviewed based on the agreed upon objectives. If you do not hear from us within 30 days, please consider your application unsuccessful.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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