Production Controller

JustTheJob.co.za; South Africa; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic promotional product company is seeking a skilled Production Controller to support the Sales Team. The role involves sourcing products, generating quotes, and ensuring timely order processing. Candidates should have at least 3-5 years of sales administration experience, knowledge in branding, and excellent organizational skills. This is a great opportunity for a proactive individual who can thrive under pressure.

Qualifications

• 3-5 years' experience in sales administration, quoting, or production.
• Ability to work under pressure and manage multiple tasks.
• Strong phone presence and client communication skills.

Responsibilities

• Ensure production timelines are submitted within company SLA’s.
• Assist the Manager in overseeing client accounts.
• Source products as per client specifications.

Skills

Branding and promotional products knowledge

Sales administration and quoting experience

Ability to meet deadlines

Financial acumen

Organizational skills

Interpersonal skills

Production management knowledge

Computer literacy (MS Office)

Bilingual (English and Afrikaans)

Time management skills

Tools

Netsuite

Accpac

Sage

Job description

Production Controller - East Rand

Skilled Production Controller sought to support a thriving Sales Team. Service-driven, methodical administrator and sourcing specialist. The main purpose of this role is to source products, generate quotes, and place orders.

Qualification and Experience

1. Exposure to branding, promotional products, and the corporate gift industry is a must.
2. At least 3-5 years’ experience in sales administration, quoting, and/or production.
3. Ability to meet deadlines and work under pressure.
4. Basic financial acumen and analytical skills.
5. Efficiency, organization, and multi-tasking ability.
6. Excellent interpersonal skills in a target-driven environment and ability to liaise on all levels.
7. Knowledge of managing production or familiarity with production processes.
8. Knowledge of CI and CAD approvals is beneficial.
9. Strong planning, organizing, and customer query handling skills.
10. Sense of urgency and own vehicle required.
11. Computer literacy (MS Office, Netsuite, Accpac or Sage).
12. Proficiency in English and Afrikaans.
13. Ability to take initiative and work independently.
14. Strong phone presence and willingness to contact clients and suppliers.
15. Attention to detail and excellent organizational skills.
16. Teamwork ability and ability to follow instructions from external sales executives.
17. Work under pressure with frequent interruptions.
18. Goal-oriented, efficient, and accurate work ethic.
19. Effective time management skills.

Responsibilities

1. Ensure production timelines are correctly submitted within company SLA’s.
2. Complete administrative tasks timely, including supplier and customer POs.
3. Assist the Manager in overseeing client accounts and providing necessary support.
4. Source promotional products and corporate gifts as per client specifications.
5. Liaise with Design for approvals and artwork.
6. Coordinate with Production team and issue instructions for production.
7. Load order information onto the accounting system promptly.
8. Perform general office administration tasks.
9. Plan production with various suppliers for multiple jobs simultaneously.
10. Suggest alternative products or services to meet deadlines.
11. Provide first-line telephonic sales support to customers.
12. Identify sales opportunities.
13. Manage order production and ensure timely delivery per SLA or client deadlines.
14. Follow up on production status and update external sales on progress.
15. Assist management with ad hoc projects and requests.
16. Ensure timely submission of documentation.
17. Maintain daily updates of production schedules.
18. Approve artwork with suppliers, requiring in-depth CI knowledge.
19. Perform various administrative duties and collaborate across departments to ensure timely order completion.

For more information, please contact: Carol Britz