Product Support Manager - M3

Sandvik; Gauteng; Hybrid; ZAR 400 000 - 800 000; Full time

Job summary

An established industry player is seeking a Product Support Manager to drive innovation in rubber-tired vehicles for the mining sector. This hybrid role involves managing products through their life cycle, developing strategies, and utilizing market intelligence to enhance offerings. The ideal candidate will have a background in mechanical or mining engineering, with experience in mining equipment and strong communication skills. Join a dynamic team dedicated to advancing technology in the mining industry and enjoy opportunities for professional growth in a diverse and international environment.

Benefits

Professional Development Opportunities

International Travel Opportunities

Diversity and Inclusion Initiatives

Qualifications

• 3-5 years of experience with mining equipment, especially RTV.
• Strong communication skills and technical English mastery.

Responsibilities

• Manage products through their entire life cycle.
• Develop Product Strategy and Pricing Strategy.
• Capture market intelligence for business cases.

Skills

Communication Skills

Adaptability

Commercial Understanding

Technical English Mastery

Education

Higher Education in Mechanical/Electrical/Mining Engineering

Tools

Microsoft Windows

Microsoft Apps for Business

Job description

Product Support Manager - M3

Apply remote type: Hybrid

Locations: South Africa, Kempton Park

Time type: Full time

Posted on: Posted 5 Days Ago

Time left to apply: End Date: December 28 (2 days left to apply)

Job requisition id: R

Are you passionate about working in the global mining industry?

We are looking for an enthusiastic, experienced, and empowering future team member to join us as Product Manager Rubber-Tired Vehicles (RTV) for our Mechanical Cutting Division, in particular the Underground Coal and Minerals Business Unit (UGCM).

Be part of an exciting journey where you shape our future by taking our RTV products to the next level and driving the technology development by setting new standards and creating innovative solutions.

This position is based in Khomanani, South Africa (RSA).

Your Responsibilities

1. Manage products through their entire life cycle.
2. Capture the offering development information to develop draft business cases for new product development programs.
3. Take win/loss analysis from Sales Support and identify trends as well as derive required action plans for product corrections.
4. Prioritize feedback cases in coordination with Sales Area representatives and Product Engineers and drive these cases to completion.
5. Develop the Product Strategy and the Product Pricing Strategy.
6. Capture actual market intelligence (5-year horizon) to strengthen draft business cases.

Your Profile

1. Higher education in mechanical/electrical/mining engineering or equivalent, mechanical engineering preferred.
2. 3-5 years of experience with mining equipment, especially with flame-proof (FLP) rubber-tired vehicles (RTV).
3. Basic mining application/operation knowledge and a sound commercial understanding.
4. Strong communication skills and mastery of conversational and technical English.
5. Good PC user skills in Microsoft Windows and Microsoft Apps for Business.
6. International travel will be required for this role (up to 30% of working time).
7. Adaptability and open mind in dealing with customers in different cultures.
8. High motivation and willingness to perform.
9. High ambition to work and to cooperate as a member of an expert team.

How to Apply

Please apply online through Workday (ESS) or access the Sandvik website close: 27 December. Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company.

In line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements.

Attach vaccination certificate to application.

We offer an interesting role in an international business environment as well as opportunities for professional development.

At Sandvik, we believe that diversity of experience, perspective, and background will lead to a better environment for our employees, our business, and, thereby, our customers. When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering.

About Us

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability, and sustainability for the manufacturing, mining, and infrastructure industries.

Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights, and deep knowledge of industrial processes and digital solutions. In the Group had approximately 41, employees and revenues of about billion SEK in about countries within continuing operations.