Product Specialist x2 - S4

Sandvik; Kathu; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in mining solutions seeks a skilled technician with a strong mechanical background to ensure customer satisfaction through expert maintenance and repair of surface mining equipment. The ideal candidate will possess a trade qualification and at least 5 years of relevant experience, demonstrating technical proficiency and problem-solving abilities within a mining environment.

Qualifications

• Minimum 5 years relevant mechanized mining experience required.
• Advanced training in hydraulics is advantageous.
• Experience with PLCs, CAN bus, and condition monitoring appreciated.

Responsibilities

• Perform advanced repairs and inspections of mining products.
• Plan and execute maintenance work on mining equipment.
• Provide technical support and suggest product improvements.

Skills

Problem Solving

Technical Support

Computer Literacy

English Proficiency

Education

Grade 12/N3 Technical Qualification

Trade Certificate (Mechanical/Electrician/Millwright)

Tools

Excel

Word

Power Point

Maximo

Job description

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role:

Acquire customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Advanced problem solving by use of approaches, tools, techniques for recognizing, operational or process problems; with the ability to apply this knowledge appropriately in various situations.

Key Performance Areas:

• Advanced repairs and inspections of products and equipment of different kinds, at customer site or own premises.
• Report and document results after above actions.
• Responsible for planning and capturing of scheduled maintenance.
• Execution of planned/unplanned maintenance work on surface mining equipment.
• Use experience of tasks, tools and procedures associated to provide technical support to the sales team and customers.
• Support the customer’s products/equipment/processes by suggesting possible improvements to more advanced technical solutions and products.
• Take into consideration energy efficiency, environmental impact and maintenance costs when giving customer support.
• Produce positive results in sales-client interventions.
• Guide and couch colleagues and customer employees in service methods, fault finding, corrective maintenance and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile:

• Grade 12/N3 technical /equivalent qualification (NQF Level 4)
• Section 13 or 26D Trade: Mechanical / Electrician / Millwright (trade to be accompanied by proof of apprenticeship)
• Experience on the D45KX, DR580 and DI650i will be advantageous
• Trade certificate as a Millwright will be advantageous
• Computer literacy: Excel, Word, Power Point, Maximo
• English proficiency
• Experience with PLCs, CAN bus, ethernet, automation/navigation equipment, Wi-Fi and Fibre Optics
• Advanced training in hydraulics will be advantageous
• Relevant mechanized mining experience (5 years)
• Underground/surface mining environment
• Maintenance of earthmoving equipment in a mining/construction environment
• Condition monitoring experience

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 17 June 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs thatare bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.