Product Specialist - Workforce Solutions

Product Specialist - Workforce Solutions

Dell Technologies' global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products.

Our Product Specialists get to know a set of specialized products and services inside and out. They manage key customer relationships, leveraging deep technical knowledge to execute transformational value-selling strategies, ensuring customer satisfaction and business growth. Join us to do the best work of your career and make a profound social impact as a Product Specialist for Workforce Solutions on our Product and Solutions Sales Specialist Team in Johannesburg, South Africa.

What you'll achieve

As an Outside Sales Workforce Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services. Your responsibilities include:

1. Manage and support accounts, including product account planning, sales forecasting, and facilitating organizational alignment in cross-functional virtual teams.
2. Gain access to and manage relationships with senior decision makers and technical personnel.
3. Engage with customers and sales personnel on moderate to high complex opportunities and collaborate across functions to deliver expected outcomes.
4. Provide insight and subject matter expertise concerning the applicability of complex specific products and services, researching and applying industry and market knowledge to demonstrate the value of our solutions.
5. Evangelize Dell's perspective on the Modern Workplace - transforming work and enabling innovation anywhere.
6. Identify critical processes and operational challenges within the customer's environment and position relevant Dell workforce solutions and services.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table.

What we are looking for

Essential Requirements

• Expertise in Client Workforce Transformation Solution design, architecture, and customer conversations, with good knowledge of technical products, vendors, and technologies.
• Ability to position Dell Technologies' portfolio against major competitors.
• Strong communication skills, both oral and written, with customers, support personnel, and executives.
• Outcome-oriented with the ability to build TCO value propositions and communicate Dell's unique value.
• Creative thinking and the ability to identify growth opportunities.

Desirable Requirements

• Bachelor's degree.
• 5 to 8 years of related field sales experience in a relationship selling role.

Who we are

We believe each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies helps individuals and organizations transform how they work, live, and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 9 May. Dell Technologies is committed to equal employment opportunity and providing a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.