Product Specialist (Poker)

Hollywoodbets; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading gaming company in KwaZulu-Natal, Durban, seeks a Product Specialist to manage the poker product lifecycle and enhance betting platforms. This role involves performance optimization, driving marketing campaigns, and ensuring regulatory compliance. Ideal candidates have a degree or diploma, gaming industry experience, and strong analytical skills. A valid driver’s license and own vehicle are required.

Qualifications

• Matric is required.
• 3 Years’ experience in a product specialist or management role within the gaming industry.
• Valid Driver’s License and own Vehicle.

Responsibilities

• Manage the poker product lifecycle including ideation and performance optimization.
• Drive marketing campaigns for poker across digital and retail channels.
• Lead BRD development for poker enhancements.

Skills

Product lifecycle management

Performance analysis

Marketing campaign management

Collaboration with compliance teams

Risk management

Education

Degree/Diploma

Job description

Responsibilities

• Manage the poker product lifecycle including ideation, specification, testing, launch, and performance optimization.
• Monitor poker performance metrics (GGR, player activity, margins, etc.) and implement strategies to optimize engagement and profitability.
• Analyze odds accuracy and relevance for poker-related offerings.
• Perform full-cycle testing of poker features, functionality, and odds.
• Drive marketing campaigns for poker across digital and retail channels.
• Serve as the key liaison between software developers, betting traders, and business teams for all poker-related matters.
• Investigate and address risk, fraud, and high-risk player behavior within the poker ecosystem.
• Lead BRD development for poker enhancements and integrations.
• Market awareness and strong Relationship Management abilities.

Platform & Product Innovation

• Maintain and enhance all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features.
• Provide leadership and direction in the development of software projects, including scope definition, milestone tracking, and issue resolution.
• Assist software architects with application flows, UX/UI suggestions, and user journeys to enhance the overall customer experience.
• Conduct and supervise group testing of all poker and betting-related applications before go-live.
• Identify and eliminate the factors within the applications that may pose a risk to the business.
• Evaluate user behavior and brand perception to recommend improvements to poker and broader product features.

Strategic & Market Alignment

• Collaborate with compliance teams to ensure poker product approval across all regulatory provinces. Conduct market research and competitor analysis to identify new innovations and opportunities.
• Conduct market research and competitor analysis to identify new innovations and opportunities.

Cross-Functional Collaboration

• Engage with internal departments to identify work process inefficiencies and support automation or development improvements.
• Handle client queries related to poker products and ensure timely resolution.
• Adhoc tasks and projects as required.

Qualifications

• Matric
• Degree/Diploma
• Valid Driver’s License and own Vehicle
• 3 Years’ experience in a product specialist role or management role within the gaming industry
• Reporting experience
• Sports Betting knowledge