Product Specialist - Mine Planning (UG) - AMEE

Micromine; South Africa; Hybrid; ZAR 30 000 - 70 000; Full time

Job summary

Join a forward-thinking company as a Product Specialist in Mine Planning, where you'll leverage your mining expertise and software knowledge to provide exceptional support and training for innovative solutions. This role offers a unique opportunity to bridge product development and client success, ensuring effective implementation and training for underground mine scheduling. With a competitive salary, flexible hybrid work options, and a commitment to your professional growth, this position is perfect for those passionate about shaping the future of the mining industry. Embrace the chance to make a significant impact in a collaborative and dynamic environment.

Benefits

Competitive salary

Professional development opportunities

Comprehensive health coverage

Pension contributions

21 days paid vacation

10 days personal leave

Collaborative team culture

Qualifications

• Experience with underground mine planning and scheduling.
• Previous experience in software support, training, or sales is desirable.

Responsibilities

• Deliver technical pre-sales and post-sales implementation for Micromine Advance.
• Facilitate training sessions for clients and internal teams.
• Contribute to the design and refinement of new features.

Skills

Underground mine planning

Software support

Client training

C# scripting

Strong communication skills

Education

Tertiary qualification in Mining Engineering

Tools

Micromine Advance

Mining software

Job description

About Us

Founded 39 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, our software is used in over 90 countries, empowering mining professionals with smart, data-driven solutions.

What We Offer

At Micromine, you’ll find a supportive and innovative environment that invests in your growth:

• A competitive salary and professional development opportunities
• Flexible hybrid work arrangements
• Comprehensive health coverage and pension contributions
• 21 days paid vacation + 10 days personal leave (Sick/Carer)
• A collaborative team culture in a fast-growing, future-facing sector

About The Opportunity

Based in our Bryanston office - Johannesburg, the Product Specialist – Mine Planning (UG) plays a key role in delivering technical expertise for our Micromine Advance mine scheduling solution. This role bridges the gap between our product development, sales, and client success teams, providing deep technical insight, client training, and Pre / Post implementation support.

You'll work closely with clients across the region, ensuring successful deployments and acting as a trusted advisor in underground mine scheduling. From providing high-quality training to shaping product evolution, this role is ideal for someone who combines underground mining expertise with a passion for innovative software solutions.

Your Key Responsibilities

• Deliver technical pre-sales, proof of concept demos, and post-sales implementation for Micromine Advance
• Support customers and documenting issues in our system
• Troubleshooting bugs with the development team
• Facilitate training sessions both onsite and remotely for clients and internal teams
• Contribute to the design, testing, and refinement of new features and functionality
• Travel locally and internationally as required

About You

We’re looking for someone who brings both mining and software expertise to the table:

• Experience with underground mine planning and scheduling
• A tertiary qualification in Mining Engineering or a related field
• Strong communication skills – confident presenting to clients and teams
• Previous experience in software support, training, or sales is desirable
• Experience using or implementing mining software is advantageous
• Ability to write basic scripts in C# is a plus but not essential
• Fluency in English and a customer-first mindset

Next Steps

Ready to help shape the future of underground mine planning?

Apply now or visit www.micromine.com to learn more about life at Micromine.