Product Specialist

firstrand; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a Future Product Specialist to join their dynamic team in the credit card division. This role involves managing costs, delivering exceptional service, and cultivating relationships with stakeholders. You will leverage your financial expertise and analytical skills to drive product innovation and sustainability. Join a progressive environment that encourages curiosity and collaboration, where your contributions will help shape the future of banking. If you are adaptable and thrive in a fast-paced setting, this opportunity is perfect for you to make a meaningful impact.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• 3-6 years’ experience in a similar role is preferred.
• Strong analytical skills and advanced proficiency in Excel and Word.

Responsibilities

• Manage costs and deliver exceptional service to exceed customer expectations.
• Initiate product research and manage relationships with stakeholders.

Skills

Financial qualifications

Business Analysis skills

Analytical skills

Stakeholder engagement skills

Advanced Excel skills

Communication skills

Logistics industry background

Understanding of supply chain mechanics

Education

Financial qualifications or related

Tools

Excel

Word

Job description

time left to apply End Date: April 16, 2025 (3 days left to apply)

job requisition id R31937

Job Description

Hello Future Product Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
• Maintain expert knowledge on relevant legislative amendments, industry best practices, and provide proactive advice and solutions to relevant stakeholders.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimise risk and deliver quality requirements specifications.
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Manage own development to increase own competencies.

You will be an ideal candidate if you:

• Have financial qualifications or related.
• Have at least 3 - 6 years’ experience in a similar role.
• Preference will be given to candidates with Logistics industry background.
• Have an understanding of supply chain mechanics.
• Have advanced Excel and Word skills.
• Possess Business Analysis and Analytical skills.
• Exhibit good communication skills (both written and verbal).
• Demonstrate a good work attitude.
• Have good stakeholder engagement skills.

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment that is progressive and agile.
• Opportunities to innovate where initiative is taken and owned end to end.

We can be a match if you are:

• Adaptable and curious.
• Analytical of complex data sets.
• Thrive in a collaborative environment.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

16/04/25

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About Us

Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people’s lives in an authentic, profound and sustainable way.