Product Specialist

Fnb South Africa; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

FNB South Africa is seeking a Product Specialist to provide expert guidance on payments within its Private Core Banking team. You will collaborate with architects, developers, operations, business units, scheme representatives and project managers to design and deliver payment capabilities that meet business and regulatory requirements.

You will translate strategy into executable outcomes, document high-quality requirements, and analyse data to identify trends and opportunities to improve

Qualifications

• Matric/Grade 12 is required; a 3-year industry-related degree is preferred.
• 4-6+ years in banking with at least 3 years in a similar product role is desired.
• Proven stakeholder management experience is essential.

Responsibilities

• Navigate a complex payments environment and deliver solutions meeting business, regulatory and scheme requirements.
• Collaborate with architects, developers, operations teams, business teams, scheme representatives, SMEs and project managers.
• Maintain deep payments domain expertise and translate changes into actionable product impacts.
• Translate strategy into executable outcomes to uplift capability, enable scalability and improve customer/operational outcomes.
• Define and document high-quality requirements aligned to business intent and technical implementation.
• Analyse data and performance to identify trends and opportunities to improve payment flows.

Skills

Payments domain expertise

Stakeholder management

Data analysis

Product capability management

Education

Matric/Grade 12

3 Year industry related degree

Job description

Job Description

To deliver expert product guidance and support to empower frontline teams and clients in making informed decisions that align with business objectives and customer needs.

Hello Future Product Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Private Core Banking you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change

Are You Someone Who Can

• Navigate a complex payments environment, working with others to deliver solutions that meet business, regulatory and scheme requirements, while keeping systems stable and dependable.
• Collaborate across multiple stakeholder groups, including architects, developers, operations teams, Business teams, scheme representatives, SMEs and project managers, to ensure aligned and effective delivery of payment capabilities.
• Maintain deep domain expertise in payments (including legislative requirements, scheme rules and industry practices), translating changes into actionable product and platform impacts.
• Translate strategic direction into executable outcomes, driving initiatives and projects that enable capability uplift, platform scalability and improved customer and operational outcomes.
• Define and document high-quality requirements, ensuring clarity, completeness and alignment to both business intent and technical implementation, while managing risk and audit considerations.
• Analyse data and operational performance, identifying trends, issues and opportunities to improve payment flows, reduce failure points and enhance system efficiency.
• Engage with industry developments, including local and international payment trends, to ensure our platforms remain competitive, compliant and future-fit.
• Drive continuous improvement of payment capabilities, including processes, integration points and services, rather than purely customer-facing features.
• Operate effectively in a delivery-focused environment, balancing multiple priorities, dependencies and stakeholders to ensure successful execution.
• Take ownership of your own development, building deeper expertise in payments, platform thinking and product capability management.

You Will Be An Ideal Candidate If You Have

• Matric/Grade 12 - Required
• 3 Year industry related degree – Preferred
• 6 - 8 Years banking experience and at least 3 years of experience in a similar role
• Proven stakeholder management experience

You Will Have Access To

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We Can Be a Match If You Are

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you! #FNB #Post

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/09/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.