Product Readiness Engineer

Volkswagen Group Services GmbH; Kariega; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Remote working up to 40%

Job summary

Volkswagen Group Africa seeks a Product Readiness Engineer to develop and maintain accurate service information and owner materials for new vehicle launches. You will ensure regulatory compliance and timely delivery of dealer-facing documentation to support successful market introductions.

The role requires post-graduate automotive experience, knowledge of VW/Audi systems, and collaboration with cross-functional teams to optimize service literature and customer satisfaction.

Qualifications

• Minimum 3 years' post-graduate experience in automotive engineering, vehicle diagnostics, technical analysis, and problem solving.
• Experience in automotive product support and new model introductions, including investigation and resolution of vehicle-related issues.
• Knowledge of Volkswagen/Audi vehicle systems and emerging technologies.

Responsibilities

• Develop and maintain localized service information for South Africa, ensuring accuracy and market suitability.
• Validate technical information with stakeholders and publish within launch targets.
• Assess engineering changes and new model launches to keep service literature updated and timely.
• Monitor content quality via dealer feedback and implement continuous improvements.
• Resolve dealer technical issues and service information gaps with timely corrective actions.
• Coordinate market-specific service literature and in-vehicle information for launch readiness.

Skills

Automotive engineering

Technical writing

Problem solving

Planning and coordination

Education

National Diploma or Bachelor's Degree in Mechanical or Electrical/Electronic/Mechatronic Engineering

Job description

Select how often (in days) to receive an alert:

At Volkswagen Group Africa, we are more than a car manufacturer - we are a global mobility company driven by innovation, quality, and our people. With operating sites in Kariega (Uitenhage), Centurion, and Sandton, we combine a proud heritage of engineering excellence with a strong focus on the future. We produce vehicles and mobility solutions that deliver performance, safety, and sustainability. Our success is powered by diverse, skilled, and passionate employees who value collaboration, integrity, and continuous improvement. As part of the global Volkswagen Group, we operate in a dynamic environment where innovation, digitalization, and sustainability shape everything we do. Joining Volkswagen Group Africa means being part of a team building mobility for generations - responsibly, sustainably, and together.

ABOUT THE ROLE

We are seeking a motivated professional Product Readiness Engineer to support new vehicle model introductions by developing and maintaining accurate technical publications, owner information, and service literature. The role ensures technical accuracy, regulatory compliance, and effective delivery of vehicle information to support successful product launches and dealer service operations. This position is based in NSO Group Services (Kariega)

KEY RESPONSIBILITIES

• Develop and maintain localized service information, ensuring accuracy, compliance, and South African market suitability.


• Validate technical information with key stakeholders and ensure accurate, timely publication within launch targets.


• Assess engineering changes and new model launches, ensuring service information is updated and delivered on time.


• Monitor and improve technical content quality through dealer feedback, issue resolution, and continuous improvement initiatives.


• Resolve dealer technical issues and service information gaps, ensuring timely implementation of corrective actions


• Develop and validate market-specific service literature and in-vehicle information to ensure accuracy, quality, and launch readiness.


• Support cost reduction and customer satisfaction through accurate service information and effective repair solutions.


• Coordinate special tool and equipment requirements to ensure dealer readiness for engineering changes and new product launches.

REQUIREMENTS

Minimum Qualifications:

• National Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic Engineering, or an equivalent automotive-related engineering qualification.

Work Experience:

• Minimum of 3 years' post-graduate experience in automotive engineering, vehicle diagnostics, technical analysis, and problem solving.


• Proven experience in automotive product support and new model introductions, including investigation, diagnosis, and resolution of vehicle-related technical issues.


• Comprehensive knowledge of Volkswagen and Audi products, vehicle systems, and emerging technologies.


• Technical analysis and problem-solving.


• Technical writing and documentation development.


• Planning and coordination.


• Interpretation of German engineering drawings & technical data.


• Discipline and ability to work under pressure.

Volkswagen Group Africa is committed to achieving and sustaining an equitable and representative workforce. In line with our Employment Equity Plan, preference will be given to suitably qualified candidates from designated groups.

VWGA communicates with integrity and transparency.

Issued on behalf of HR

Location: ZA

Shift: Full-time

Contract type: Unlimited

Remote Working: Up to 40%

Posting Date: 11 Sept 2026

Are you in?

We are looking for new talent, employees who want to achieve, believe in innovative power of ideas, leaders who are able to collaborate and adapt to the mobility of the future, take ownership, responsibility, accountability and diverse thinkers in order to embrace our differences.