Product Manager: Strategic Partnerships

X, bigly labs; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A healthcare innovation hub is seeking a Strategic Partnerships Product Manager to lead partnership initiatives that enhance their loyalty program. You will define strategic roadmaps, engage with diverse partners, and ensure seamless execution across various channels. The ideal candidate has proven experience in product management, excellent communication skills, and a strategic mindset. This role offers a unique opportunity to innovate in the healthcare space.

Qualifications

• Proven experience as a Product Owner or Product Manager in partnerships.
• Strong understanding of agile methodologies and backlog management tools.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and own the strategic roadmap for partnership-led products.
• Develop frameworks for partner engagement and lifecycle management.
• Monitor partner performance using KPIs.

Skills

Product Owner experience

Agile methodologies

Stakeholder management

Cross-functional teamwork

Strategic mindset

Tools

Jira

Miro

Job description

Overview

At X, bigly labs, we’re Dis-Chem’s high-performance innovation hub, where bold ideas meet data, design, and radical customer focus. Our mission is simple: power the future of healthcare by lowering costs, improving outcomes, and unlocking new possibilities. We’re driven by one big question: How do we use data + technology today to create healthier lives tomorrow? Here, we don’t just imagine the future, we build it. From cutting-edge digital solutions to smarter, patient-focused experiences, we’re reimagining health tech to make breakthroughs possible. Welcome to X, bigly labs. This is healthcare, reimagined.

About the Role

At X, bigly labs, strategic partnerships are ecosystem enablers that unlock new value for our customers and business. As our Strategic Partnerships Product Manager, you’ll lead the development and execution of partnership-led initiatives that extend the reach and impact of our loyalty programme and beyond. You’ll operate at the intersection of strategy, product, and collaboration – translating partner opportunities into scalable, customer-centric solutions.

What We’re Looking For

• Proven experience as a Product Owner or Product Manager in partnerships, loyalty, or ecosystem strategy
• Strong understanding of agile methodologies and backlog management tools (e.g., Jira, Miro)
• Experience working with cross-functional teams and external partners
• Strategic mindset with the ability to balance innovation and execution
• Excellent communication and stakeholder management skills

What You Will Be Doing

• Partnership Strategy & Product Leadership
  • Define and own the strategic roadmap for partnership-led products and integrations
  • Translate business goals and partner opportunities into product features and delivery plans
  • Prioritise backlog items that drive ecosystem expansion, customer value, and commercial impact

• Ecosystem Development & Activation
  • Identify and onboard partners across health, wellness, retail, and digital verticals
  • Develop frameworks for partner engagement, onboarding, and lifecycle management
  • Lead co-creation of campaigns, offers, and experiences with strategic partners

• Cross-Functional Collaboration
  • Work closely with marketing, legal, digital, and data teams to activate and integrate partner initiatives
  • Ensure seamless execution across channels – app, web, in-store, and third-party platforms
  • Align partnership delivery with loyalty, CRM, and go-to-market timelines

• Performance & Compliance Oversight
  • Monitor partner performance using KPIs such as activation rate, ROI, and customer engagement
  • Ensure compliance with legal, regulatory, and brand standards
  • Use data and insights to optimise partner impact and inform roadmap decisions

Why This Role Matters

You’ll be the commercial architect behind our loyalty and partnership ecosystem – ensuring every initiative is financially sound, strategically aligned, and customer-focused. From fuel boosters to financial integrations, your work will shape how loyalty delivers value at scale.

Our values aren’t just ideals, they’re the through-lines in how we think, build, and make decisions that impact real lives. From bold experimentation in digital solutions to platforms built on integrity, we’re shaping a culture designed for progress that lasts. It’s a culture that designs for the future, asks better questions, and answers them with care, urgency, and systems that scale.

Think you’ve got the energy, the curiosity, and the guts? Stay close – bigly things are ahead.