Product Manager (Card Acquiring)

Bidvest Bank; Johannesburg; On-site; ZAR 600 000 - 1 000 000; Full time

Job summary

An established industry player is seeking a dynamic professional to lead the Card Acquiring portfolio. This role involves developing innovative features and solutions while managing the income statement to enhance revenue and reduce costs. The successful candidate will conduct market research and collaborate with internal stakeholders to ensure product competitiveness and compliance with industry standards. The position requires a strong understanding of the payments landscape and exceptional product management skills. If you're a self-starter with a passion for driving business growth and meeting customer needs, this opportunity is perfect for you.

Qualifications

• 7 years of experience with 4 years in product development/management.
• Strong understanding of the payments regulatory environment.

Responsibilities

• Manage the Card Acquiring portfolio for competitiveness.
• Ensure Merchant Solutions meet Payments Industry requirements.

Skills

Product management skills

Understanding of acquiring value chain

Analytical skills

Excellent communication skills

Relationship building

Attention to detail

Ability to work under pressure

Education

Bachelor's degree in commerce

Post Graduate qualification in Commerce

Job description

PRIMARY PURPOSE

Management of the Card Acquiring portfolio to ensure sustainability and competitiveness through developing features and solutions; ownership of the income statement to drive revenue and reduce costs; conducting market research; generating product requirements; sales and marketing initiatives; determining specifications production timetables; pricing; time-integrated plans for product introduction; developing strategies for the product in line with the Bank's strategic objectives; whilst ensuring that the appropriate governance is applied.

TECHNICAL COMPETENCY REQUIREMENT

• Product management skills
• Advanced understanding of acquiring value chain
• Knowledge and understanding of business drivers.
• Practical application of knowledge and skills to drive business growth and meet customer needs.
• Analytical, confident, and competent self-starter with excellent organizational skills
• Deadline- and target driven with a high attention to detail.
• Excellent written and verbal communication skills with a strong ability to influence and negotiate.
• Work well under pressure, resilient and manage stress effectively.
• Advanced knowledge of the regulatory environment in payments, including industry bodies such as PASA, Bankserv and Card Schemes such as MasterCard, Visa, Dinners Club, American Express etc.
• Advanced knowledge of the Card Acquiring business including Physical Point of Sale, Mobile Point of Sale, E-commerce and Integrated Solutions as well as payment form factors such as cards, mobile phones, stickers etc.
• Good business acumen with the ability to anticipate problems and identify possible preventative measures.
• Strong relationship building and teamwork skills

REQUIRED MINIMUM EDUCATION AND TRAINING

• Bachelor's degree in commerce or equivalent.
• Post Graduate qualification in Commerce would be ideal.

REQUIRED MINIMUM WORK EXPERIENCE

• 7 years' work experience, of which 4 years was in product development and / or management and 2-3 years general banking experience

KEY PERFORMANCE AREA (KPA)

FINANCIAL MANAGEMENT

• Partner with Finance Team to produce budgets and forecasts.
• Manage product to deliver financial budget.

CUSTOMER CENTRICITY

• Demonstrate understanding of merchant solutions customer.
• Demonstrate understanding of broader PBB customer and how Merchant Solutions fits into the ecosystem.
• Ensure Merchant Solutions meet Payments Industry requirements and addresses the customer needs.

OPERATIONAL EXCELLENCE

• Partner with key internal stakeholders to deliver competitive product.
• Manage internal and external stakeholders to minimise downtime and negative impact on customers.

DATA MANAGEMENT

• Use Bank MIS capabilities and reports such as the Trigger report to derive business insights that will be used to manage product and enhance value to customers.

STAKEHOLDER MANAGEMENT

• Ensure Card Scheme compliance.
• Ensure PASA industry compliance.
• Manage relationship with internal stakeholders: FCU, Risk, CCC, Audit, Legal etc.
• Maintain close relationship with frontline staff and Regional Managers.

PRODUCT DEVELOPMENT

• Develop compelling CVP.
• Introduce product enhancements to remain competitive.

LEARNING AND GROWTH

• Take ownership for own career advancement.
• Manage self and others through change.

This position is advertised in line with our commitment to Employment Equity.