Product Manager – Audio Visual & Video Collaboration

Biohy; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading technology company in Johannesburg is seeking a Product Manager for the Audio Visual & Video Collaboration category. The ideal candidate will have extensive experience in product management within the Unified Communication industry, driving strategic planning and financial performance while ensuring market share growth. Strong financial and communication skills are essential. This is a permanent position with a semi-formal dress code.

Qualifications

• 5-7 years Product Management experience in Unified Communication industry.
• Experience with top UC vendors and relevant technology background.
• Strong financial review, confidentiality, and professionalism skills.

Responsibilities

• Manage the Audio Visual & Video Collaboration product category.
• Drive market penetration and product development to increase market share.
• Monitor monthly Net Profit and turnover against targets.

Skills

Product Management

Financial Analysis

CRM Management

Advanced Excel

Communication Skills

Education

Bachelor’s degree in business administration or finance

Tools

CRM systems

ERP systems

Job description

MAIN PURPOSE OF POSITION: To manage and grow the Audio Visual & Video Collaboration product category in line with the company's strategic direction.

The Product Manager ensures the financial performance, marketing effectiveness, partner enablement, and operational readiness required to meet vendor and internal targets.

The role involves proactive product ownership, cross-team collaboration, and the execution of tactical plans that support market share growth and customer satisfaction.

Product Manager – Audio Visual & Video Collaboration Job Duties and Responsibilities

The Product Manager – Audio Visual & Video Collaboration (AV&VC) is responsible for driving the success of the AV&VC product portfolio through strategic planning, financial oversight, marketing execution, and operational efficiency.

This role includes product lifecycle management, vendor engagement, channel enablement, and revenue accountability.

The Product Manager ensures alignment with business goals by managing budgets, CRM systems, training programs, and cross-functional coordination to grow sales and profitability across the Audio Visual & Video Collaboration space.

Pillars of Growth

1. Market Penetration: Develop strategies to increase market share in existing segments. Strengthen relationships with existing customers and partners. Implement targeted marketing and sales campaigns to drive deeper market reach. Analyse competitor activities and adjust strategies accordingly.
2. Market Development: Identify and explore new geographic regions and industries. Develop go-to-market strategies for untapped customers. Build partnerships and alliances to facilitate expansion into new regions. Ensure compliance with regional business regulations.
3. Product & Service Development: Drive innovation in product offerings to meet evolving market needs. Collaborate with Unified Communication vendors to introduce new solutions and enhance existing ones. Align sales and technical teams to effectively position new products. Monitor customer feedback for continuous improvement.
4. Diversification: Identify opportunities to diversify revenue streams through complementary business areas. Explore partnerships to expand service capabilities. Develop strategies for cross-selling and upselling within the portfolio. Assess market trends and emerging technologies to identify diversification opportunities.

Financial Excellence

Budgets & Income Statements: Own and achieve revenue, gross profit (GP), and net profit (NP). Track, review, and manage annual budgets. Deliver accurate forecasting and reporting. Conduct monthly reviews of income statements vs budgets. Ensure expenses stay within approved budgets. Host regular meetings with Finance, Vendors, and Marketing for budget alignment.

Monthly Results Analysis

Monitor monthly Net Profit and Turnover vs targets. Proactively identify gaps and implement corrective actions.

Cost Management

Perform daily expense tracking and ensure accurate cost and rebate allocations. Manage vendor credits and mitigate margin erosion. Forecast revenue and GP for assigned areas. Ensure brand profitability through effective pricing and vendor incentives.

Operational Excellence

CRM & Pipeline Management: Maintain accurate CRM records. Drive weekly pipeline and review meetings. Report on stock, sales, and project forecasts. Provide feedback on CRM workflows.

Stock Control

Manage stock levels, order cycles, and storage. Track and reduce aged, slow-moving, obsolete stock. Collaborate on clearance strategies. Use data analytics for demand forecasting.

Operational Compliance

Optimize processes for efficiency and customer satisfaction. Ensure supply chain and logistics are seamless. Monitor service levels and turnaround times. Maintain compliance with legal and regulatory standards. Mitigate financial and operational risks.

Vendor and Partner Excellence

Build relationships with vendors and suppliers. Negotiate terms and drive engagement strategies. Ensure contractual and SLA compliance. Manage vendor performance and joint business plans. Track MDF usage and support incentive programs.

Develop and manage relationships with channel partners and resellers. Implement engagement and enablement strategies. Drive partner sales through training and incentives. Monitor compliance and satisfaction. Address feedback and challenges proactively. Enhance partner experience and loyalty.

People and Training

Promote company values. Mentor staff and support a culture of learning. Lead, develop, and train high-performing teams. Conduct internal training sessions. Maintain product knowledge resources. Schedule customer training and certification. Provide enablement tools and support for sales activities.

Requirements

During the first week, you'll receive a detailed onboarding and training plan.

• Bachelor’s degree in business administration, finance, or related field (advantageous).
• 5-7 years Product Management experience in Unified Communication industry.
• Experience with top UC vendors and relevant technology industry background.
• Experience in designing and implementing new products or lines.
• IT sales/pre-sales experience.
• Advanced Excel, CRM, and ERP system skills.
• Strong financial review, confidentiality, and professionalism skills.
• Ability to manage SLAs, client-centric problem solving, and lead sales strategies.
• Own vehicle, valid passport, willingness to travel.
• Office-based, semi-formal dress code, working hours 08:00-17:00.
• Excellent English communication skills, reliable transport.

Note: This is a permanent position, subject to a 3-month probation. Duties may evolve, and you must perform all assigned tasks diligently and in good faith.