Product Manager

Capitec Client Care; Stellenbosch; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Capitec Client Care is seeking a self-motivated, experienced Product Manager in Stellenbosch. The ideal candidate will optimize product development, aligning strategies and managing cross-functional teams to enhance customer experience. This senior role requires extensive experience in product management within the banking sector, along with strong analytical and interpersonal skills.

Qualifications

• 8 years’ management experience in product development.
• 5+ years’ experience managing and delivering a product.
• Experience in integrating technical and business aspects.

Responsibilities

• Support the Product Head in product optimization.
• Lead multi-functional teams for product delivery.
• Align initiatives with corporate strategies.

Skills

Analytical Skills

Attention to Detail

Commercial Thinking Skills

Communications Skills

Interpersonal & Relationship management Skills

Education

Bachelor's Degree

Honours Degree

Job description

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Date: 22 May 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.
  
  

Purpose Statement

• To support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product.
  
  

Education (Minimum)

• Bachelor's Degree
  
  

Education (Ideal Or Preferred)

• Honours Degree
  
  

Minimum:

Knowledge and Experience

Experience:

• At least 8 years’ management experience; senior level product development or product manager/owner
• 5+ years’ experience managing, developing and delivering a product previously.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Integrating business and technical product segments to achieve objectives, delivery and targets.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units.
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success
• Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives
• Achieving goals and objectives through cross functional teams.
• Managing and working with remote / hybrid teams.
• Leading and managing multi-functional teams to deliver
• Business development in a banking/financial landscape
  
  

Knowledge:

• Financial acumen sufficient for budget management
• Translation of product strategies into tactical and operational planning
• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
• Relevant product expertise and process know-how
• Agile product ownership and methodology
• Domain specific knowledge, business insight, understanding of product technology, technical dependencies
• People management principles and techniques
• Stakeholder management principles and practices
• Data-driven approach; analytical and quantitative skills.
• Technologically literate and able to adapt to new technologies
  
  

Ideal:

Experience:

• Product development experience in the product domain at management level
• Working with Agile product ownership and methodology
• Of translating and enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts
  
  

Knowledge:

• In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Process mapping and process improvements techniques
  
  

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills
  
  

Additional Information

• Clear criminal and credit record
  
  

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Apply now »