Product Manager

DeARX Services Ltd; Stellenbosch; On-site; ZAR 850,000 - 1,200,000; Full time

Job summary

A forward-thinking company in Retail Banking is seeking a Product Manager to lead a team of engineers. This critical role emphasizes high-quality project delivery and stakeholder management, driving strategic transformation within the organization. Candidates should have a relevant engineering degree and strong experience in business/process engineering as well as effective people management skills.

Qualifications

• Proven experience in business/process engineering.
• Demonstrated people management in a technical environment.
• Experience in consulting and financial services is advantageous.

Responsibilities

• Manage a pod of 58 Business Engineers/Process Analysts.
• Oversee end-to-end project delivery within your pod.
• Act as internal consulting lead to ensure ROI on projects.

Skills

Communication

Stakeholder Engagement

Project Delivery

People Management

Systems Thinking

Education

Degree in Industrial, Chemical, Civil Engineering or related field

Job description

Job Location : Western Cape, Stellenbosch Deadline : August 02, 2025 Quick Recommended Links

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About the Role

• We are looking for a dynamic, experienced Product Manager to join our Business Engineering team in the Retail Banking environment. This is a high-impact, urgently needed role created to support the scaling of our specialist engineering function that's critical to driving strategic transformation across the organization.
• You'll be responsible for leading a group of business and process engineers (58 direct reports), ensuring project delivery excellence, stakeholder engagement, quality assurance, and business value realisation all within a high-pressure, fast-paced environment.
• If you're a delivery-focused leader with a passion for systems thinking, people development, and results-driven execution, wed love to hear from you.

Why This Role Matters

• Our Business Improvement team has grown significantly in demand from managing 12 initiatives annually to now running 28+ concurrent projects. With a mix of permanent staff and external contractors, we urgently need a strong mid-management layer to support delivery, upskilling, and sustainable scale.

What You'll Do

• Manage a pod of 58 Business Engineers / Process Analysts
• Lead performance reviews, coaching, career development
• Drive team standards, mentoring, onboarding, and upskilling

Delivery Management

• Oversee end-to-end project delivery within your pod
• Engage with senior stakeholders (up to Exco level)
• Mitigate delivery risks, unblock issues, and support cross-team coordination

Technical Oversight & Quality Assurance

• Perform technical reviews of project artefacts and engineering outputs
• Ensure consistency with internal methodologies and high-quality standards

Business Value Management

• Act as internal consulting lead to ensure ROI on projects
• Prioritise initiatives based on value delivery and capacity
• Track and report on initiative impact and resource alignment

Operational Support

• Support monthly and quarterly reporting cycles (e.g., T1 Reviews)
• Contribute to business planning, initiative tracking, and portfolio reviews
• Ensure delivery continuity in contractor transitions

What Were Looking For

Education & Experience

• Degree in Industrial, Chemical, Civil Engineering or related field
• Proven experience in business / process engineering
• Demonstrated people management in a technical delivery environment
• Experience in consulting, financial services, or retail / FMCG environments is advantageous
• Assertive, structured, and outcome-driven
• Comfortable operating under pressure and with urgency
• Excellent communicator and relationship builder
• Able to influence and engage senior stakeholders
• Skilled in prioritisation, resource allocation, and delivery tracking