Product Manager

Pygio; Johannesburg; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

A leading fintech company is seeking a proactive and experienced Product Manager to enhance its Jira Service Management and OneStream products. The role requires collaboration with customer support and sales teams, oversight of product lifecycles, strategic planning, and a strong understanding of wallet and payment systems. The ideal candidate will have a Bachelor's degree and at least 5 years of product management experience.

Benefits

Competitive salary and benefits package

Opportunity to work with a dynamic team in a growing fintech company

Professional development and career growth opportunities

A collaborative and inclusive work environment

Qualifications

• Minimum of 5 years of product management experience, preferably in the fintech or payments industry.
• Strong understanding of wallet and payment systems.
• Hands-on experience with Jira Service Management and OneStream platforms.

Responsibilities

• Manage the end-to-end lifecycle of Jira Service Management and OneStream products.
• Collaborate closely with customer support and sales teams to address product-related issues.
• Develop and implement product strategies and roadmaps aligned with company goals.

Skills

Communication

Problem-Solving

Leadership

Customer Focus

Adaptability

Interpersonal Skills

Time Management

Education

Bachelor's degree in Business, Computer Science, Information Technology, or a related field

Tools

Jira Service Management

OneStream

Job description

We are seeking a proactive and experienced Product Manager to oversee and enhance our Jira Service Management and OneStream products.

The ideal candidate will collaborate closely with customer support and sales teams to address issues, improve user experience, and drive product growth.

Qualifications and Experience

• Education: Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
• Experience: Minimum of 5 years of product management experience, preferably in the fintech or payments industry.
• Domain Knowledge: Strong understanding of wallet and payment systems.
• Product Expertise: Hands-on experience with Jira Service Management and OneStream platforms.

Key Responsibilities

• Product Oversight: Manage the end-to-end lifecycle of Jira Service Management and OneStream products, ensuring they meet user needs and business objectives.
• Stakeholder Collaboration: Work closely with customer support and sales teams to identify and resolve product-related issues.
• Strategic Planning: Develop and implement product strategies and roadmaps aligned with company goals.
• Performance Analysis: Monitor product performance using analytics tools, gathering user feedback to inform enhancements.
• Cross-Functional Coordination: Lead cross-departmental teams to execute product updates and improvements.
• Regulatory Compliance: Ensure products comply with industry standards and regulatory requirements.
• Training & Support: Provide training to internal teams on new features and functionalities.
• Product Vision and Strategy: Establish a clear vision for the product and develop a roadmap that aligns with business objectives.
• Understanding Customer Needs: Conduct market research and gather customer feedback to identify pain points and opportunities.
• Prioritizing Features and Requirements: Prioritize product features based on user needs, market trends, and business value to guide development.
• Collaboration with Cross-Functional Teams: Work closely with engineering, design, marketing, and sales teams to ensure successful product development and launch.
• Product Lifecycle Management: Oversee the product from ideation to launch and beyond, monitoring performance and making adjustments as needed.
• Market Trends Analysis: Stay informed about industry trends and competitors to keep the product relevant and competitive.
• Success Measurement: Define and track KPIs to evaluate product performance and inform decisions.

Soft Skills

• Communication: Excellent verbal and written skills for effective collaboration.
• Problem-Solving: Strong analytical skills to identify issues and develop solutions.
• Leadership: Proven ability to lead cross-functional teams and drive projects.
• Customer Focus: Emphasis on user experience and satisfaction.
• Adaptability: Ability to thrive in a fast-paced environment.
• Interpersonal Skills: Ability to build strong relationships.
• Time Management: Organizational skills to manage multiple priorities.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic team in a growing fintech company.
• Professional development and career growth opportunities.
• A collaborative and inclusive work environment.