Product Manager

1-Grid; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading web hosting company in Cape Town seeks an experienced Product Manager to drive business growth. The role involves managing the product portfolio, conducting market research, and collaborating with various teams to enhance customer experience. The ideal candidate will have a strong technical background and proven success in product management within online businesses.

Qualifications

• 5+ years experience in B2B and B2C product management for an online business.
• Sound technical background with hardware/software development.
• Ability to identify product gaps and generate growth ideas.

Responsibilities

• Manage and improve product portfolio and processes.
• Conduct market research to understand customer needs.
• Work with Marketing to communicate product offerings.

Skills

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Communication

Problem Solving

Market Research

Cross Functional Teams

Education

Relevant tertiary qualification

Job description

1grid is a fastgrowing web hosting company in Cape Town with an established customer base recently acquired by recognised leaders in the internet services industry. We have the vision and resources to be the market leader in SA in the next 5 years; this vision is supported by an entrepreneurial culture that encourages innovation collaboration and top performance.

Job purpose

The primary responsibility of the Product Manager is to drive business growth by identifying improving and managing the product portfolio of 1Grid. This includes but is not limited to product specifications timetables pricing and marketing opportunities and strategy.

Duties & Responsibilities :

• Creation and ongoing management of new and existing products.
• Develop track and present planned and adhoc product performance updates.
• Constantly driving customer relevant information and needs including conducting market research to know the customer and potential customers and identify needs as well as finding solutions to customer pain points etc.
• Analysing available internal data to understand customer / product behaviour.
• Analysis research and positioning of product lines to appeal to customers.
• Develop implement and execute plans to attract potential customers and retain existing ones.
• Work with the Marketing Team to effectively and accurately communicate product offerings to customers.
• Strategize and plan SEM and SEO tasks efforts with the Paid Media Manager.
• Work with the broader Marketing Team to develop costeffective marketing plans.
• Interaction and relationship building with suppliers i.e. ZACR; OpenSRS; Basekit; Ranking Coach etc.
• Coordinate and improve product delivery process across multiple departments.
• Develop communication plans and building strategies to engage customers with product.
• Coordinate resolution of issues arising from relevant products.
• Managing / developing processes and training of new products or updates to existing product portfolio.

Qualifications Experience & Skillset :

• Relevant tertiary qualification (or equivalent experience).
• Proven work experience 5 years) in B2B and B2C product management for an online business.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Sound technical background with understanding of and / or handson experience with hardware software development and web technologies.
• A sound understanding of customer experience.
• The ability to proactively identify and fill product gaps and generate new ideas that grow market share improve customer experience and drive growth.
• Solid experience in researching market trends and competitor analysis.
• Good interpersonal and communication skills.
• Ability to perform under pressure.
• Independent and a team player.
• Strong problemsolving skills and willingness to roll up ones sleeves to get the job done.

This appointment will be made in accordance with the Companys Employment Equity Plan and preference will be given to people from Designated Groups and people with a disability provided such job applicants meet the inherent criteria of the vacancy. Please note only shortlisted candidates will be contacted.

In line with POPIA the usage of your personal data and sensitive personal data will be used for the following purposes communicate with you regarding positions you have applied for assess your skills qualifications and suitability as well as obtain references and background checks when necessary.

Required Experience :

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1

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