Product Manager

PayU GPO; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading payment service provider seeks a Product Manager to enhance user experience and drive product success in the fintech space. The candidate will conduct market research, prioritize product features, and work with diverse teams to deliver high-quality payments solutions that meet customer needs and align with company goals.

Qualifications

• 3-5 years of experience as a Product Manager, Product Owner, or Business Analyst.
• At least 4 years of experience working in an agile environment.
• Deep understanding of the fintech industry.

Responsibilities

• Conduct market research to understand customer needs and industry trends.
• Develop and communicate a comprehensive product roadmap.
• Collaborate with cross-functional teams to ensure unified product development.

Skills

Effective communication with technical teams

Ability to analyze data and make informed decisions

Customer-centric mindset

Proficiency in Agile and Scrum methodologies

Problem-solving skills

Decision-making abilities

Team player

Education

Bachelor's Degree in IT or Commerce

Job description

About PayU

PayU, a leading payment and Fintech company operating in over 50 high-growth markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa, is part of the Prosus group, one of the world's largest technology investors. We are redefining online buying and selling for our 300,000+ merchants and millions of consumers.

As a prominent online payment service provider, we support more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments daily.

About the role

We are seeking a Product Manager to join our product team. The role involves planning and executing the product roadmap and translating it into user stories.

We value passionate, proactive, and innovative individuals who thrive in dynamic, evolving, and global environments. This position will support product direction, ensuring it meets customer needs, aligns with company objectives, and achieves market success.

Interested? Read more about the role!

The main goal of this role is to support defining and prioritizing the product backlog to maximize value for customers and the business.

Responsibilities and key activities:

• Conduct market research to understand customer needs, industry trends, and the competitive landscape.
• Use market insights to identify opportunities and challenges, informing product decisions.
• Develop and communicate a comprehensive product roadmap aligned with business priorities and customer needs.
• Prioritize features and enhancements based on strategic goals and market demand.
• Collaborate with cross-functional teams including engineering, marketing, sales, operations, finance, and customer support to ensure a unified approach to product development and delivery.
• Define and communicate clear product requirements to development teams, ensuring shared understanding of objectives and expectations.
• Write clear epics and user stories with acceptance criteria to specify functionality.
• Work closely with engineering to deliver high-quality products on time and within scope.
• Collaborate with marketing and sales to ensure successful product launches and adoption.
• Use data and analytics to monitor product performance and identify areas for improvement.
• Identify potential risks and develop mitigation strategies.
• Proactively address issues and adapt strategies to changing market conditions.

Qualifications and experience:

• Bachelor's Degree, preferably in IT or Commerce.
• 3-5 years of experience as a Product Manager, Product Owner, or Business Analyst.
• At least 4 years of experience working in an agile environment.
• Deep understanding of the fintech industry.
• Experience in Ecommerce, Payments, Banking, or Financial Services is preferred.
• Experience working in Africa, specifically South Africa and Nigeria, and exposure to the African landscape.

Skills & Knowledge:

• Effective communication with technical teams.
• Ability to analyze data and make informed decisions.
• Customer-centric mindset with the ability to translate needs into features.
• Proficiency in Agile and Scrum methodologies.
• Ability to prioritize features based on business value and customer needs.
• Understanding of software development technical aspects.
• Strong problem-solving skills.
• Experience working with cross-functional teams across geographies.
• Decision-making and proactive action-taking abilities.
• Team player committed to fostering a collaborative environment.
• Relevant certifications in product management or agile methodologies are a plus.

About us

At PayU, our vision is to create a world without financial borders, enabling everyone to prosper. We provide financial services and products in high-growth markets to help people thrive. As part of Prosus, one of the largest technology investors globally, we have the resources and expertise to make a significant impact. Learn more at www.payu.com.

Our commitment to diversity and inclusion

We are a multicultural organization committed to creating a diverse, inclusive, and safe environment for all our employees, communities, and customers. Our leadership is dedicated to fostering transparency, flexibility, and unbiased attention, ensuring every individual feels valued, heard, and empowered to speak up. We have zero tolerance for prejudice of any kind, including race, ethnicity, disability, or LGBTQ+ discrimination.