Product Consultant (Polokwane)

Smollan; Polokwane; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company is seeking a Product Consultant in Polokwane to enhance product exposure and drive sales growth. The role involves managing customer experiences, overseeing inventory, ensuring compliance, and delivering insightful reports. Candidates should possess strong sales, customer service skills, and a Matric qualification, along with experience in retail sales.

Qualifications

• Minimum 2-3 years’ experience in commission-based sales in Retail environment.
• Sales and Marketing knowledge required.
• Knowledge and understanding of renewable energy preferred.

Responsibilities

• Manage customer vetting and registration.
• Monitor and manage inventory including storing, tracking, and maintenance.
• Deliver quality reporting and insights based on customer interactions.

Skills

Customer Service Skills

Sales and Marketing knowledge

Effective administration and communication skills

Knowledge and understanding of renewable energy

Self management

Literacy – MS Office

Education

Matric

Job description

Job title : Product Consultant (Polokwane)

Job Location : Limpopo, Polokwane Deadline : August 14, 2025 Quick Recommended Links

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Description

• We are looking for a Product Consultant in Polokwane to ensure product / service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for :

Customer Experience Management

• Manage customer vetting and registration
• Gather feedback and suggestions from customers to continuously improve the rental service
• Monitoring and managing inventory including the storing, tracking and maintenance of equipment

Inventory Management

Monitoring and managing inventory including the

• Storing
• Tracking
• Maintaining of equipment

Managing & Ensuring Compliance

• Brand Management & Compliance onsite
• HSSE compliance
• Non-Compliance Escalation

Reporting and KPI's

• Delivery of Quality Reporting & Insights
• Feedback on what is working and what is not working,
• Red flag escalations of issues encountered on the sites,
• Speedy response to resolve issues that are encountered,
• Provide insights gained from customer interactions

Administration

• Capture daily, weekly and monthly reports based on customer interactions and sales
• Identify challenges and corrective actionsCustomer Satisfaction and Service
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships
• Organisational commitment
• Teamwork and collaboration
• Relationship building
• Agility
• Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence
• Analysis & problem solving Sales orientation
• Quality and detail excellence Communication

Requirements

• Minimum Qualifications : Matric
• Minimum Experience : 2-3 years’ experience in commission-based sales in Retail environment

Knowledge, Skills & Abilities : Sales and Marketing knowledge

• Customer Service Skills
• Self management
• Effective administration and communication skills
• Knowledge and understanding of renewable energy
• Literacy – MS Office

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