Product Consultant (Durban)

Job Location : KwaZulu-Natal, Durban

Deadline : May 16, 2025

Description

KEY RESPONSIBILITIES :

Store Placement :

• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.

Policy Adherence :

• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.

Weekly Meetings :

• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.

Execution Excellence :

• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.

Price Ticket Maintenance :

• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.

Relationship Building :

• Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.

Professionalism :

• Adhere to a dress code supplied by HP, always presenting a professional and polished image.

Demonstrations and Engagement :

• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

Hygiene and Maintenance :

• Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.

Event Support :

• Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

Requirements

QUALIFICATIONS AND SKILLS :

• High school diploma or equivalent required; additional education or training in sales or marketing preferred.
• Previous experience in retail sales, customer service, or brand promotion preferred.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
• Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
• Detail-oriented with a focus on execution excellence.
• Ability to work independently and manage time effectively in a fast-paced retail environment.

ATTRIBUTES :

• Enthusiastic and outgoing with a passion for customer engagement.
• Professional demeanour with a commitment to representing the HP brand with integrity.
• Adaptability and flexibility to work weekends and accommodate changing schedules.
• Team player with a collaborative mindset and willingness to support team objectives.