Product Compliance & Quality Engineer

POYNTING Antennas; Johannesburg; Sur place; ZAR 480 000 - 720 000; Plein temps

Résumé du poste

POYNTING Antennas is seeking an R&D Product Compliance & Quality Engineer to own product certification and QA processes. You will coordinate testing, maintain documentation, and supervise compliance activities across mechanical, electrical, RF, EMC, and regulatory domains.

The role focuses on structured, administration-heavy work with careful configuration management and evidence packs to support product approvals and changes.

Qualifications

• BSc/BEng/BTech or equivalent engineering degree.
• 1–2 years engineering experience suitable for graduates.
• Strong technical aptitude and ability to understand multidisciplinary products.

Responsabilités

• Own and coordinate product certification and compliance activities.
• Act as custodian for R&D and product quality assurance.
• Provide second-line technical support to internal teams and customers.
• Review drawings, specs, BOMs, test plans and manufacturing docs for accuracy.

Connaissances

Technical aptitude

Structured mindset

Documentation skills

Planning & coordination

Communication

Formation

BSc/BEng/BTech or equivalent

Outils

MS 365

Document-management systems

Kanban (adv)

Description du poste

The R&D Product Compliance & Quality Engineer is a function within R&D and reports to the R&D Manager. The role is responsible for the ownership, coordination and administration of product certification, engineering quality assurance, technical support, coordination, configuration management. The incumbent ensures that products are appropriately tested, certified, documented, controlled and maintained in accordance with applicable mechanical, environmental, electrical, industrial, regulatory and customer requirements. The position is suited to an engineering graduate who has strong technical understanding but prefers a structured, process-driven and administration-focused role rather than detailed design engineering.

Product Certification Ownership

• Own and coordinate all product certification and compliance activities for new and existing products.
• Act as the custodian for R&D and product certification.
• Determine applicable mechanical, environmental, electrical, RF, EMC, safety, industrial, regulatory and customer-specific requirements in consultation with relevant specialists.
• Understand, interpret and maintain awareness of applicable industry standards, certification schemes and regulatory requirements.
• Develop certification plans, compliance matrices, test schedules, budgets and evidence packs.
• Coordinate internal qualification testing and external testing with accredited laboratories and certification bodies.
• Prepare and submit technical files, test samples, declarations, application documents and supporting evidence.
• Monitor testing, resolve findings and coordinate corrective action when products do not meet requirements.
• Maintain a certification register covering approval status, product applicability, renewals, expiry dates, reports and certificates.
• Ensure certification implications are assessed before product, supplier, material, software, drawing or manufacturing changes are approved.
• Coordinate retesting, requalification or recertification where product changes affect compliance.

Engineering Quality Assurance

• Act as the custodian for R&D and product quality assurance.
• Perform quality assurance reviews of highly technical product designs and engineering outputs.
• Participate in concept, design, industrialisation and release reviews, with emphasis on requirements compliance, completeness, traceability and manufacturability.
• Review drawings, specifications, Bills of Materials, test plans, test reports, manuals, labels, declarations and manufacturing document packs for accuracy and completeness.
• Act as the custodian for R&D and product quality assurance.
• Perform quality assurance reviews of highly technical product designs and engineering outputs.
• Participate in concept, design, industrialisation and release reviews, with emphasis on requirements compliance, completeness, traceability and manufacturability.
• Review drawings, specifications, Bills of Materials, test plans, test reports, manuals, labels, declarations and manufacturing document packs for accuracy and completeness.
• Confirm that design verification and validation evidence demonstrates compliance with approved requirements and acceptance criteria.
• Identify documentation gaps, technical risks and non-conformances, and track corrective actions to closure.
• Support root cause analysis, corrective action and continuous improvement associated with design, certification and product-quality issues.

Internal Technical Support

• Provide second-line technical support to Sales, Customer Support, Product Management, Quality, Operations, Manufacturing and Supply Chain.
• Coordinate responses to technical queries concerning product specifications, certification, compliance, documentation, installation, configuration and product changes.
• Assist with customer technical questionnaires, tenders, compliance declarations, evidence requests and qualification requirements.
• Support investigations into field failures, customer complaints, product returns and recurring technical issues.
• Coordinate input from relevant engineering specialists and ensure accurate, consistent and timeous responses.
• Maintain technical support records, frequently asked questions, lessons learned and product knowledge resources.
• Escalate product risks and recurring issues into the Engineering Change Process or corrective-action process where appropriate.

Cross-functional Coordination & Communication

• Plan and coordinate compliance, testing and certification, across departments and ultimately provide professional engineering feedback to internal and external stakeholders.
• Facilitate progress meetings, follow up on actions and elevate constraints or missed commitments.
• Provide accurate progress reports to the R&D Manager and relevant internal and external project stakeholders.
• Ensure certification and testing activities are completed within agreed scope, cost, quality and timing requirements.

Administration and Reporting

• Complete general correspondence, records and administration accurately and timeously.
• Manage certification, configuration, project and change-control data in approved company systems and repositories.
• Maintain a professional image in all internal, customer, supplier, laboratory and certification-body communication.
• Meet all reporting and feedback requirements accurately and timeously.
• Adhere to departmental processes, standard operating procedures, document-control rules and quality-management requirements.
• Supply statistics, audit evidence and management information as requested. Build constructive stakeholder relationships and manage expectations proactively.

Values and Conduct

• The Poynting brand: we value the promotion of the brand by maximising exposure of brand symbols and colours on products in marketing. We ensure our behaviour and products embody the brand with the promises outlined here.
• Innovation, use of MVPs and agile development methodologies are core values to create user-relevant products. We value similar methodologies to streamline internal functions and to galvanise and empower sales partners and provide creative marketing support.
• Fearless Initiative and Risk-Taking: We cherish bold and assertive employees and teams who dare to take initiative and embrace calculated risks. We celebrate failures as stepping stones to progress and forgive mistakes that result from genuine efforts to advance our business.
• Teamwork and Synergy:Vulnerability, honesty, mutual trust and integrity are nurtured and demanded as these are key drivers of team excellence.
• Diversity and Inclusion: We embrace diversity and strive to provide equal opportunities to all, recognizing the substantial commercial and internal benefits it unlocks. We actively eliminate biases that hinder company diversity.
• Global citizens: We value and take care of our environment, employees, other stakeholders and want to enrich societies around us. We welcome and immerse ourselves in different world cultures since this is key to achieving our Vision.

Qualifications & Experience

• The ideal candidate should hold a BSc, BEng, BTech, or equivalent 3-year tertiary qualification in Electronic Engineering, Mechatronics Engineering, Mechanical Engineering, Industrial Engineering, or another relevant engineering discipline.
• Relevant 1 to 2 years of Engineering experience a high-potential graduates may be considered.
• Strong technical aptitude and the ability to understand multidisciplinary products, drawings, regulations, specifications, test methods and technical reports.
• Demonstrated preference and capability for structured, detail-oriented, process-driven and administration-intensive technical work.
• Competence in technical document review, records management, planning, coordination, follow-up and professional written communication.
• Working knowledge of quality assurance.
• Proficiency in Microsoft 365 applications. Experience with document-management and Kanban project-management systems is advantageous.
• Exposure to product certification, accredited laboratories, ISO 9001, regulatory compliance or manufacturing environments is advantageous.
• Ability to interpret standards and translate requirements into practical checklists, test plans, evidence requirements and project actions.