Product and Clinical Specialist / Sales Representative

Coloplast; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a Product and Clinical Specialist to enhance patient health outcomes in Johannesburg. This role involves providing direct support and education to healthcare professionals and patients, focusing on Voice and Respiratory Products. You will work closely with distributors to drive business growth, analyze product usage, and support new product launches. This position offers a unique opportunity to make a significant impact in the healthcare sector, ensuring patients receive the best possible care and support. Join a passionate team dedicated to improving the lives of individuals living with neck stomas through innovative solutions and personalized care.

Qualifications

• Experience in healthcare sales and education is essential.
• Strong communication skills to engage with healthcare professionals.

Responsibilities

• Drive educational activities to meet defined KPIs.
• Support clinicians and patients in product selection.
• Monitor market and competitors' activities.

Skills

Business Development

Healthcare Education

Relationship Management

Market Analysis

Education

Bachelor's Degree in Healthcare or Business

Job description

Product and Clinical Specialist / Sales Representative
Location: Johannesburg, GT, ZA
Job Family: Sales
Country / Region: South Africa

Role Summary

Your role will focus on improving the health outcomes of patients within your territory by providing direct support and education to healthcare professionals and to patients on effective use of our products and by working with our Distributors to develop business in the territory and meet hospitals and patients needs.

Focus on Voice and Respiratory Products – laryngectomy focus in the first year, from the second year both laryngectomy and tracheostomy focus.

Responsibilities

1. Drive educational activities to meet / exceed defined KPIs
2. Support clinicians and patients in product selection
3. Liaise with KOLs and build the database of KOLs
4. Report to RoW Regional Sales Manager
5. Business Development - work in partnership with our exclusive distributor to:
1. Ensure business growth within the specific region by education activities
2. Analyze product usage results and set directions for actions to grow / optimize product usage
6. Have regular visits with key hospital accounts to educate and build relations with HCPs and KOLs and to help troubleshoot patient's rehabilitation
7. Support launches of new products and actively search for new business development opportunities
8. Support the creation and implementation of local marketing strategy with our distributor
9. Participate in / Organize marketing events, workshops, symposia, scientific conferences, congresses
10. Co-operate with scientific associations, groups of patients, lary clubs, etc.
11. Monitor the market and competitors' activities to recommend changes in marketing strategies
12. Direct to Consumer activities (mainly Lary): Ensure increased product usage within your region
13. Lary: Identify all users of Provox voice prosthesis (VP) within local market, build patients database; Trach – identify home care patients, build patients database
14. Track order history, needs, and conduct home visits (if possible) or online visits as required
15. Regularly call / have meetings with patients using voice prosthesis, Heat Moist Exchangers (HME) and adhesives to educate and increase product use and effectiveness
16. Lary: Support our HME patients in paperwork regarding gaining products (private insurance); Trach: Support our Tube, HME, Accessories patients in paperwork regarding gaining products (private insurance)
17. Drive new patient acquisition by gaining new consent forms
18. Co-operate with distributor to support SLP association with trainings, work with local patients association to promote proper use of our products and increase uptake of our products

Founded in , Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox, Provox Life and Tracoe. We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business. Our roots are Swedish but today we are a global organization made up of about dedicated employees and our products are distributed to more than 90 countries.

As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma. Since , Atos Medical is the Voice and Respiratory Care division of Coloplast A / S.