Procurement Specialist

audibene; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading health-technology company based in Cape Town seeks a Procurement Specialist to ensure timely and accurate processing of orders. The ideal candidate is detail-oriented, reliable, and has at least 2 years of experience in admin or logistics. You will play a crucial role in supporting a small team and enhancing operational workflows. Competitive salary and supportive workplace offered.

Benefits

Supportive workplace

Opportunities for training and development

Competitive salary

Qualifications

• At least 2 years of experience in admin, logistics, order processing, or customer support.
• Confident in using email, basic spreadsheets, and order systems (training provided).
• Excellent written and spoken English.

Responsibilities

• Process customer orders promptly.
• Place accurate orders with manufacturers.
• Maintain and update all order records.

Skills

Detail-oriented

Reliable

Organized

Communication

Education

Relevant certificate or diploma in Business Admin, Logistics

Job description

Procurement Specialist

At we believe that everyone should hear well to live well. Our mission is to bring high-quality hearing care to anyone anywhere and to change our customers lives through better hearing.

As part of the world's fastest-growing hearing care company, our South African business is growing fast, aiming to become the go-to hearing care company in the country. To help us deliver great service every day, we're hiring a Procurement Specialist: a detail-oriented and dependable team member who ensures our customers receive the right hearing aids at the right time, every time, without delay or mistakes.

This is a great opportunity for someone who enjoys admin and operations, takes pride in doing things accurately, and wants to help others. You'll work in a small, close-knit team, and your care, accuracy, and reliability will play a key role in keeping things running smoothly.

Your responsibilities:

1. Proactively check our system for new customer orders and process them promptly.
2. Place accurate orders with hearing aid manufacturers.
3. Contact consultants to clarify any missing or incomplete order information.
4. Track the status of all orders and keep records updated.
5. Follow up with manufacturers and audiology partner providers to check on orders and resolve any issues or delays.
6. Notify your team members of any delays or problems to resolve them promptly.
7. Keep all order records and documentation up to date and correct.
8. Suggest and support improvements to the order fulfillment workflow and processes.
9. Always communicate clearly and professionally with team members, manufacturers, and audiology partner providers.

Your profile: Mindset & Energy

• You are reliable and punctual; your team members can always count on you.
• You are careful, detail-focused, and always double-check your work.
• You follow processes well and ask questions when unsure.
• You enjoy completing tasks and keeping things organized.
• You stay calm and focused when handling a high volume of requests.
• You are comfortable using computer systems and eager to learn.
• You are friendly and polite in your communication.
• A doer: you take pride in ensuring things run smoothly behind the scenes.

Skills & Experience

• At least 2 years of experience in admin, logistics, order processing, or customer support.
• A relevant certificate or diploma in Business Admin, Logistics, or similar.
• Confident in using email, basic spreadsheets, and order systems (training provided).
• Excellent written and spoken English.
• Comfortable working with numbers (e.g., checking prices or product codes).

Working structure:

• Based in Cape Town, with a focus on in-office collaboration.
• Immediate start preferred.

What we offer:

• A friendly, supportive workplace with caring colleagues.
• The satisfaction of helping others through your behind-the-scenes work.
• Training and support to develop your skills in operations and admin.
• A stable role with purpose in a growing international company.

To apply:

If this aligns with who you are, we would love to hear from you.

Applications are accepted directly through Greenhouse.

We offer a competitive salary, benefits, and a meaningful workplace where you can make a real difference.

About audibene / :

audibene / is one of the fastest-growing health-technology companies ever. Our unique digital business model has revolutionized the industry and the way hearing care is provided. Since our journey started in Berlin in 2012, we have scaled up our team from 2 to over 1200 people across 8 international locations, from Denver to Seoul. Driven by our belief that everyone should hear well to live well, we have helped hundreds of thousands of customers bring back the joy of life.

Join us on our mission to transform the hearing care industry and change lives!

Key Skills

Purchasing, Sourcing, Procurement, Employee Evaluation, HR Sourcing, SAP, Supply Chain Experience, Federal Aviation Regulations, Contract Management, Supplier Management, Negotiation, Contracts

Employment Type : Full Time

Experience : 2+ years

Vacancy : 1