Procurement Quality Auditor

Discovery; Johannesburg; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading South African company seeks a Procurement Quality Auditor to improve motor vehicle repair claims. The role involves conducting audits, managing supplier relationships, and ensuring quality standards. Ideal candidates will have strong communication skills and at least one year of procurement experience.

Qualifications

• Minimum 1-year procurement experience.
• Matric essential; degree is advantageous.
• Valid SA driver's license required.

Responsibilities

• Supervise service provider utilization of the Procurement Platform.
• Ensure supplier performance within agreed SLAs.
• Manage quality and turnaround time of repairs.

Skills

Communication skills

Conflict handling

Telephone etiquette

Administrative skills

Time management

Education

Matric

Valid SA driver's license

Degree

Job description

Location Sandton - 1 Discovery Place, South Africa

Discovery Insure

Procurement Quality Auditor

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa's fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

Paper based, on site and ad-hoc audits to determine accurate adherence of the motor service level agreement and to manage and increase the general quality of repairs carried out on motor vehicle repair claims.

Areas of responsibility may include but are not limited to

• Supervise service provider utilization of the Procurement Platform
• Ensure supplier performance within the agreed SLAs
• Build and maintain relationships with suppliers
• Resolve queries and escalations on vehicle claims from clients and brokers
• Hold suppliers accountable where deviations are identified
• Manage quality and turnaround time of repairs, and manage the cost once a claim has been authorised until the claim has been finalised.
• Determine compliance with assessment reports and authorised scope of work and rates

Knowledge and Skills

• Communication skills (verbal and written)
• Conflict handling
• Telephone etiquette
• Administrative skills
• Time management

Education and Experience

Education:

• Matric (Essential)
• Valid SA driver's license (Essential)
• Degree (Advantageous)

Minimum Experience:

• Minimum 1-year procurement experience

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.