Process Engineer

Parvana; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A financial services company in Johannesburg is seeking an experienced professional to design and maintain workflow processes for clients. The ideal candidate has a relevant tertiary degree and 2-3 years of experience, preferably in IT implementation and finance. This role involves facilitating workshops, providing training, and ensuring quality in process designs. Join a supportive team dedicated to continuous learning and improvement.

Qualifications

• Minimum of 2 - 3 years’ relevant experience.
• Experience in IT implementation and Finance industry is advantageous.

Responsibilities

• Designs, implements, and maintains workflow processes for clients.
• Facilitates process evaluation workshops and customer journey mapping.
• Provides onsite training and documentation for new solutions.
• Evaluates new processes from a business perspective.
• Creates clean, well-structured, and maintainable solutions.
• Communicates effectively in technical and business environments.

Skills

Process evaluation

Communication skills

Agile methodologies

Flexibility and adaptability

Education

Relevant tertiary degree

Job description

Overview

About our client :

Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

Responsibilities

• Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems.
• Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes.
• Provides onsite training and documentation to support training and implementation of new solutions.
• Ensures that new and updated processes are evaluated from a business perspective and that common business logic is considered in process design.
• Creates solutions in a clean, well-structured, and easily maintainable format and delivers workflow-based solutions on time and of high quality.
• Demonstrates the ability to communicate effectively in both technical and business environments, operating effectively both as a team member and individually at client sites.
• Flexibility, adaptability, and the ability to learn quickly in various technical environments while delivering quality work by tight deadlines are key attributes of this role.

Qualifications

• A relevant tertiary degree (, BEng - Industrial, BCom / BSc - Computer Science, etc.)
• A minimum of 2 - 3 years’ relevant experience.
• IT implementation and Finance industry experience will be advantageous.