Process Design Graduate

Absa Group; Johannesburg; On-site; ZAR 25,000 - 35,000; Full time

Job summary

A leading African bank in Johannesburg is seeking Process Design Graduates to join their teams. This role focuses on solving design problems, creating process designs, and improving customer experiences. Ideal candidates will have an engineering degree or be in the process of obtaining one. The bank values self-starters with a growth mindset, and the position offers opportunities for professional development.

Qualifications

• Must have a bachelor's degree or be studying towards one, expected by end of 2024.
• Self-starter with a passion for solving problems.
• Willingness to learn and grow within a team.

Responsibilities

• Create high quality process designs to improve customer experience.
• Deliver continuous improvements in process efficiencies.
• Execute high quality work within projects to solve inefficiencies.

Skills

Problem-solving skills

Teamwork

Time management

Attention to detail

Education

BSc or BEng in Industrial Engineering or Chemical Engineering

Studying towards degree

Job description

Overview

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Process Design Graduates work within well-established teams to solve design problems. Process Design Graduates create detailed process design and user journeys within a design project, improving customer experience, process efficiency and process excellence that positively impact Absa customer and deliver business value. Process Design Graduates follow the established standards in their discipline. A successful Process Design Graduate is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

Job Description

Process Design Graduates will be exposed and developed to:

• Create high quality process designs within the project(s) to improve customer experience, process efficiency and process excellence in order to deliver against defined business objectives
• Execute against the customer experience strategy within the context of a specific process, providing high quality process design solutions to business or customer problems; follow good process engineering practices within the project to enable consistent process design quality.
• Deliver continuous incremental improvements in process efficiencies and process rigour, that both improve the quality of delivery and reduce cost
• Support the translation of process improvements into technical, business and architecture requirements that account for risk and compliance requirements and technical limitations.
• Drive the use of Absa's Process Design knowledge base and promote lean, efficient process thinking within the project
• Execute high quality process design work within a project, solving process inefficiencies and pain points; and delivering on agreed outputs in a timely manner.
• Systematically pursue development of own specialist knowledge and actively seek mentorship.
• Share specialist knowledge with peers and fellow graduates.

Field of study

• A BSC, BEng or BEng Tech in Industrial Engineering or Chemical Engineering or Tech Operations Management, or is busy studying and plans to obtain this by end of 2024

You are required to submit a cover letter addressing these questions:

• Telling us about yourself, including where you based and
• Why you’re interested in Process Design as a career.

Location

• Primary location is Johannesburg and successful Graduates will be required to attend sessions in Johannesburg on a regular

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised