Process Architecture & BPM Capability Specialist (ePABA COE)

Indsafri; South Africa; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

Indsafri is seeking a Process Architecture & BPM Capability Specialist (ePABA COE) to advance the bank’s enterprise process architecture and BPM capabilities.

You will define models, governance, and operating models, drive end‑to‑end traceability across business, systems, and data, and lead maturity uplift.

Collaborating with Solution and Enterprise Architects, you’ll identify automation opportunities, support digital transformation, and build a Process Engineering CoP.

Qualifications

• Proven experience in enterprise process architecture design and BPM capability implementation.
• Strong knowledge of BPMN modeling standards and process lifecycle management.
• Hands-on experience with ARIS, Celonis, or equivalent BPM/process mining tools.
• Experience linking business processes to systems, applications, data, and architecture artifacts.
• Experience working with Solution Architecture and/or Enterprise Architecture teams.
• Understanding of system integration patterns and end-to-end traceability (process to system to data).
• Strong analytical capabilities, stakeholder engagement, and influencing skills.
• Ability to work independently and deliver across multiple business areas.

Responsibilities

• Define and maintain enterprise process architecture across all levels (L0-L4).
• Establish and govern a single source of truth for process models, taxonomy, and standards.
• Design and implement BPM governance frameworks, process ownership structures, and operating models.
• Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness.
• Own and optimize process platforms such as ARIS, Celonis, or equivalent tools.
• Enable end‑to‑end traceability across business processes, systems, data, and controls.
• Collaborate with Solution Architects and Enterprise Architects to align process design with system architecture.
• Ensure process models reflect system interactions, integration points, and data flows.
• Identify process inefficiencies, automation opportunities, and optimization potential.
• Define and track key process performance metrics (cost, cycle time, automation, compliance).
• Build and support a Process Engineering Community of Practice (CoP).
• Provide training, standards, and modeling guidance for consistent adoption.

Skills

Process Architecture

BPM capability

BPMN modeling

ARIS

Celonis

Process mining

Systems integration

Data integration

Enterprise Architecture

Solution Architecture

Stakeholder engagement

Analytical skills

Influencing skills

Agile delivery

End-to-end traceability

Banking domain knowledge

Tools

ARIS

Celonis

Job description

Process Architecture & BPM Capability Specialist (ePABA COE)

The Process Architecture and BPM Capability Specialist will play a pivotal role in establishing and enhancing bank's enterprise process architecture and Business Process Management (BPM) capabilities. This role is instrumental in driving end-to-end traceability across business, systems, and data, ultimately enabling improved decision‑making, cost optimization, operational efficiency, and risk reduction. The specialist will contribute significantly to strengthening delivery performance and supporting the organization's digital transformation objectives.

Key Responsibilities

• Define and maintain enterprise process architecture across all levels (L0-L4), ensuring alignment with business strategy and value chains.
• Establish and govern a single source of truth for process models, taxonomy, and standards.
• Design and implement BPM governance frameworks, process ownership structures, and operating models.
• Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness.
• Own and optimize process platforms such as ARIS, Celonis, or equivalent tools.
• Enable end‑to‑end traceability across business processes, systems, data, and controls.
• Collaborate with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture.
• Ensure process models accurately reflect system interactions, integration points, and data flows.
• Identify process inefficiencies, automation opportunities, and optimization potential.
• Define and track key process performance metrics, including cost, cycle time, automation levels, and compliance.
• Build and support a Process Engineering Community of Practice (CoP).
• Provide training, standards, and modeling guidance to ensure consistent adoption.

Required Skills and Qualifications

• Proven experience in enterprise process architecture design and BPM capability implementation.
• Strong knowledge of BPMN modeling standards and process lifecycle management.
• Hands‑on experience with ARIS, Celonis, or equivalent BPM/process mining tools.
• Experience in linking business processes to systems, applications, data, and architecture artifacts.
• Experience working with Solution Architecture and/or Enterprise Architecture teams.
• Understanding of system integration patterns and end‑to‑end traceability (process to system to data).
• Strong analytical capabilities, stakeholder engagement, and influencing skills.
• Ability to work independently and deliver across multiple business areas.

Preferred Qualifications

• Experience in the banking or financial services sector.
• Experience in federated or Agile delivery environments.
• Exposure to process mining, automation, and digital transformation initiatives.

Skills

Process Architecture Design BPM Capability Implementation BPMN Modeling Process Lifecycle Management aris Celonis BPM Tools Process Mining Tools System integration Application Integration data integration Architecture Artifacts Solution Architecture Enterprise Architecture System Integration Patterns End-to-End Traceability analytical skills Stakeholder Engagement influencing skills Banking financial services Federated Delivery Agile delivery Automation Digital Transformation