Process Analyst (Stellenbosch)

Capitec Bank Ltd.; Stellenbosch; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading financial institution in Stellenbosch is seeking energetic individuals for business process roles. Responsibilities include driving improvements, analyzing processes, and ensuring compliance with best practices. Ideal candidates will have a relevant qualification in Business Analysis or IT, along with proven experience in analytical roles. Competitive remuneration and commitment to diversity promised.

Qualifications

• 3 years’ proven experience in Analytical or Business Improvement type of work.
• Proven experience in data analytics and business process/system process design.
• Experience in Six Sigma, Lean principles, or Agile methods in process improvement context.

Responsibilities

• Drive continuous improvement and develop business process solutions.
• Analyse, improve, design, and implement end-to-end business processes.
• Ensure processes meet internal standards and comply with industry best practices.

Skills

Analytical Skills

Presentation Skills

Communications Skills

Interpersonal & Relationship management Skills

Planning, organising and coordination skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Education

A relevant tertiary qualification in Business Analysis or Six Sigma (Green Belt) or Information Technology (IT) or Engineering

Grade 12 National Certificate / Vocational

A relevant post-graduate qualification in Business Analysis or IT or Engineering

Job description

Overview

We\'re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below

Responsibilities

• Drive continuous improvement and develop business process solutions in support of Capitec Bank\'s vision and strategy.
• Analyse, improve, design, and implement end-to-end business processes to increase efficiency and productivity.
• Ensure new or improved processes and procedures meet internal standards and comply with industry best practices.

Qualifications

Minimum:

• A relevant tertiary qualification in Business Analysis or Six Sigma (Green Belt) or Information Technology (IT) or Engineering
• Grade 12 National Certificate / Vocational

Ideal or Preferred:

• A relevant post-graduate qualification in Business Analysis or IT or Engineering

Experience

Minimum:

• 3 years’ proven experience in Analytical or Business Improvement type of work
• Proven experience in data analytics and business process / system process design, development, and implementation
• Experience in Six Sigma, Lean principles, or Agile ways of work in a process improvement context
• Proficiency in data analysis and reporting
• Client experience improvement (e.g., identifying the root cause, action plans, and measures of success)

Ideal:

• 3 years’ relevant experience in designing, maintaining, supporting, and implementing banking processes and procedures
• Experience in Six Sigma, Lean principles, Theory of Constraints (TOC), and Agile ways of work
• Project Management skills to oversee improvement initiatives
• Management or leadership experience

Knowledge

Ideal:

• Business Change Life Cycle and Change Management principles
• System Development Life Cycle (SDLC)
• Project Management Life Cycle
• Quality Management
• Risk and Issue Management
• Developing a business case
• Process frameworks (e.g., Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Business Process Modelling (e.g., Enterprise Architecture, BPMN, IDEF Models)
• Banking processes and procedures

Skills

• Analytical Skills
• Presentation Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Valid driver\'s license and own vehicle are required
• Able to work from Stellenbosch - and the Client Engagement Centre when required (e.g., Bellville)

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06