Pro Fitness Instructor

HR Genie; Springs; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading fitness center seeks a Pro fitness instructor to provide group classes and manage reception duties. The role requires a professional demeanor, ensuring a high-quality service experience for members. Ideal candidates will have 1-2 years in the fitness industry and strong customer service skills.

Qualifications

• 1-2 years in the Fitness industry preferred.
• Intermediate knowledge of MS Office; Outlook, Internet, Word, and Excel.

Responsibilities

• Conduct group classes and perform reception duties.
• Ensure compliance with Health and Safety and Club Operating procedures.
• Deliver excellent service to members and visitors.

Skills

Knowledge on fitness and physical training

Ability to balance work and personal commitments

Ability to make quick decisions

Customer service

Tools

MS Office

Job description

Pro fitness instructor performs a dual role in giving group classes and operating within reception

POSITION INFO : Purpose of the job :

• The Pro is responsible for ensuring that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.

Key Performance Areas include :

• Conduct group classes
• Perform reception duties such as answering phone calls and handling member queries
• Ensure you attend scheduled weekly training and meetings as well as Reception weekly training
• Stay up to date with all Company communication and policy and procedures
• Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes
• Comply with Health and Safety and Club Operating procedures
• Ensure the safe and effective operation of your club, keeping facility downtime to a minimum
• Deliver excellent service to members and visitors according to standards and procedures

Experience & Competencies Required :

• 1-2 years in the Fitness industry is preferred.
• Knowledge on fitness and physical training.
• MS Office; Outlook, Internet, Word and Excel intermediate.
• Ability to balance the demands of work and personal commitments
• Ability to make quick but balanced decisions
• Ability to welcome new members and convert interested leads into new members