Private Household Manager — Five-Star Service Leader

Hoteljobs; Gauteng; On-site; ZAR 400,000 - 700,000; Full time

Job summary

Hoteljobs in Johannesburg is seeking an Executive Personal Assistant to the CEO to provide high-level executive and administrative support, manage the CEO’s diary, and coordinate communications, meetings and travel in a fast-paced growth environment.

You will work closely with the Executive Leadership Team, prepare materials, track actions, and ensure confidential information is handled with discretion while delivering professional liaison across internal and external stakeholders.

Qualifications

• Experience supporting C-suite executives, especially a CEO.
• Strong diary, email and meeting coordination capabilities.
• Ability to handle confidential information with discretion.
• Excellent stakeholder engagement and communication skills.
• Experience coordinating domestic and international travel.
• Governance, board-pack preparation is advantageous.

Responsibilities

• Provide high-level executive and administrative support to the CEO.
• Manage the CEO diary and commitments with proactive scheduling.
• Coordinate meetings with executives, board members and partners.
• Prepare agendas, briefing notes, reports and executive summaries.
• Coordinate travel arrangements, visas, itineraries and packs.
• Track actions, ensure follow-up and manage confidential information.

Skills

Executive support

Diary management

Stakeholder engagement

Travel coordination

Confidential information handling

Calendar management

Communication skills

Education

Business Administration degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams / Google Workspace

Job description

Executive Personal Assistant to the CEO | Johannesburg | Permanent

Support a high-performing CEO at the centre of a fast-moving, growth-focused business where discretion, organisation and commercial awareness are essential. This is an opportunity for an experienced executive support professional who can anticipate priorities, manage complexity and keep the Office of the CEO operating effectively.

The Executive Personal Assistant to the CEO will provide high-level executive, administrative and coordination support across the CEO’s diary, communications, meetings, travel, stakeholder engagement and strategic priorities. The role requires someone who is highly organised and proactive, with the judgement and confidence to engage professionally with executives, employees, suppliers, partners, regulators and other senior stakeholders.

You will also play an important role in ensuring that executive commitments are followed through, actions are tracked, meetings are well prepared and information reaches the right people at the right time. The successful candidate will be comfortable working at pace, managing competing priorities and handling confidential information with a high degree of discretion.

The client is a fast-growing South African business operating in the betting and gaming sector. The organisation has an entrepreneurial, high-performance culture and operates in a dynamic environment where responsiveness, innovation and strong executive leadership are important to continued growth.

What You’ll Do

• Provide high-level executive and administrative support directly to the CEO
• Manage a complex and frequently changing CEO diary, appointments and commitments
• Coordinate internal and external meetings involving executives, board members, partners, suppliers and other stakeholders
• Prepare agendas, meeting packs, presentations, briefing notes, reports and executive summaries
• Manage incoming correspondence, emails, calls and requests, prioritising matters appropriately
• Ensure the CEO is fully prepared for meetings, presentations, board engagements and external commitments
• Record meeting minutes, track action items and follow up on outstanding commitments
• Coordinate domestic and international travel, including flights, accommodation, transfers, visas, itineraries and travel packs
• Coordinate conferences, industry events, corporate events and other executive engagements
• Act as a professional liaison between the CEO, Executive Leadership Team, internal departments and external stakeholders
• Maintain confidential records, contracts, governance documents and executive information
• Assist with board packs, governance administration and executive reporting
• Coordinate executive expenses, purchase requests, invoices and related administration
• Support strategic projects and executive initiatives by tracking milestones, deliverables, risks and actions
• Coordinate cross-functional activities on behalf of the CEO and ensure agreed priorities are followed through
• Identify opportunities to improve processes, workflows and the overall efficiency of the Office of the CEO
• Maintain a highly organised, professional and responsive executive office environment

What You Bring

• 5–7 years of relevant experience as an Executive Assistant, Personal Assistant, Executive Coordinator or Office Manager supporting C-Suite leadership
• Demonstrable experience supporting a CEO, Managing Director, Founder, Executive Leadership Team or equivalent senior executive
• Strong experience managing complex executive diaries and multiple competing priorities
• Experience preparing executive reports, presentations, board packs, meeting documentation and briefing materials
• Strong stakeholder engagement and professional communication skills
• Experience coordinating domestic and international executive travel
• Proven ability to manage highly confidential and sensitive information
• Advanced proficiency in Microsoft Outlook, Word, Excel and PowerPoint
• Strong working knowledge of Microsoft Teams and/or Google Workspace
• Experience with calendar management, document management and executive coordination systems
• Strong minute-taking, action tracking and executive reporting capability
• A diploma or degree in Business Administration, Office Management, Communications, Project Management or a related field would be advantageous
• Experience in betting and gaming, technology, fintech, financial services, telecommunications, media, retail or e-commerce would be advantageous
• Exposure to board governance, project coordination or PMO environments would be advantageous

What Success Looks Like

• The CEO’s time is structured, protected and used effectively
• Meetings, travel and executive commitments are coordinated accurately and professionally
• The CEO is consistently well prepared for important engagements and decisions
• Actions, deadlines and commitments are tracked through to completion