Private External Sales and Service Advisor Lead (TALENT POOL - Pretoria - Gauteng)

FNB South Africa; Pretoria; On-site; ZAR 300,000 - 600,000; Full time

Job summary

FNB South Africa is seeking an External Sales and Service Advisor Lead to apply sales processes aimed at achieving targets and fostering client relationships. The ideal candidate will possess a relevant NQF qualification and demonstrate a solid understanding of client needs, alongside a proven sales track record. In this role, you will engage with clients, offer tailored banking solutions, and contribute to the overall success of the team, taking advantage of opportunities to innovate and collaborate.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Analyze market trends and identify new business opportunities.
• Manage the end-to-end client management process.

Skills

Client relationship management

Sales processes

Market analysis

Customer service

Education

NQF Level 5 Qualification

First Level Regulatory Examination

Job description

Job Description

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Please note that this position is based at Pretoria in the Gauteng Province.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achieving targets for business.
• Understanding, reading, and anticipating market and client needs to design and deliver innovative, customized value-adding solutions.
• Delivering exceptional service that exceeds client expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal channels, contacting existing or new customers to generate sales, and sourcing new leads through external contacts.
• Contacting prospective clients, selling banking products, and achieving sales targets.
• Managing the end-to-end client management process, including engagement, selling the FNB value proposition, facilitating applications, preparing proposals, managing dependencies, closing deals, and handling post-sales queries.
• Analyzing competitor information, monitoring market trends, and identifying new business opportunities.
• Tracking and influencing sales activities to meet sales targets in line with quality and productivity standards.
• Managing personal development to increase competencies.

Additional Requirements

Applicants will require a credit record check in accordance with the National Credit Act (NCA).

Application Info

Apply now if interested. We look forward to engaging with you!

All appointments will align with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose disability information, which will be kept confidential unless legally required to disclose.

Job Details

Note that applications will not be accepted after 01/08/25. Please submit applications before this date.