Private External Sales and Service Advisor Lead (TALENT POOL - Pretoria - Gauteng)

FirstRand Bank Limited; Pretoria; On-site; ZAR 250,000 - 400,000; Full time

Job summary

FirstRand Bank Limited is seeking a motivated External Sales and Service Advisor Lead in Pretoria. The role involves applying sales processes to achieve targets while building client relationships. Ideal candidates possess an NQF Level 5 qualification and regulatory examination completion, along with strong market analysis and client management skills.

Benefits

Opportunities to innovate

Challenging working environment

Networking and collaboration opportunities

Qualifications

• FSCA recognized FAIS relevant NQF Level 5 qualification or higher.
• Completed the First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Analyze competitor information and monitor market trends.
• Manage the end-to-end client management process.

Skills

Sales processes

Client relationship management

Market analysis

Product knowledge

Networking

Governance compliance

Education

FSCA recognized FAIS relevant NQF Level 5 qualification

Job description

To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Please note that this position is based in Pretoria, Gauteng Province.

Welcome to FNB, the home of the #changeables. We design for shapeshifters and deliver products and services that make us proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that promotes curiosity. Now is the time to imagine your potential with a team where experts come together to ignite effective change.

Are you someone who can :

Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have :

• A FSCA recognized FAIS relevant NQF Level 5 qualification or higher.
• Completed the First Level Regulatory Examination.

You will have access to :

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You will be a match if you are :

• Achieving targets for business.
• Understanding, reading, and anticipating market and client needs to design and deliver innovative, customized value-adding solutions.
• Delivering exceptional service that exceeds client expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal channels and making contact with existing or new customers to generate sales. Sourcing new leads through external contacts and channels to expand the customer base if needed.
• Contacting prospective clients and selling appropriate banking products to meet sales targets.
• Managing the end-to-end client management process, including engagement, selling the FNB value proposition, facilitating applications, preparing proposals, managing dependencies, closing deals, and managing post-sales queries.
• Analyzing competitor information and monitoring market trends to identify new business opportunities.
• Tracking and influencing sales activities to achieve set targets in line with quality, productivity, and sales requirements.
• Managing personal development to increase competencies.

Additional Requirements :

Candidates applying for this role will require a credit record check in accordance with the National Credit Act (NCA).

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information voluntarily. This information will be kept confidential unless required by law.

Post: Ll -SM8

Note: Applications will not be accepted after 01/08/2025. Please submit your application before this date.