Private External Sales and Service Advisor Lead OBR (TALENT POOL - Umhlanga - KwaZulu Natal)

FNB South Africa; Durban; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Join FNB South Africa as an External Sales and Service Advisor Lead in Umhlanga, where you will apply sales processes to achieve targets and build strong client relationships. This role requires a recognized qualification and offers opportunities for networking and innovation in a dynamic environment.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Manage the end-to-end client management process.
• Analyze competitor information and monitor market trends.

Skills

Sales Process Application

Client Relationship Management

Market Analysis

Innovative Solution Design

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification

Job description

Job Description

To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.

Position Details

Hello Future External Sales and Service Advisor Lead

Please note that this position is based at Umhlanga in the KwaZulu Natal Province.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achievement of targets for business.
• Understanding, reading, and anticipating market and client needs to design and deliver innovative, customized, value-adding solutions to your portfolio of clients.
• Delivering exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve sales targets.
• Understanding and complying with governance in terms of legislation and audit requirements.
• Retrieving qualified leads from internal sales pipelines and making contact with existing or new customers to generate sales. Sourcing new leads through external contacts and channels to increase the customer base if required.
• Contacting prospective clients and selling appropriate banking products to achieve sales targets.
• Managing the end-to-end client management process through continuous engagement, presenting the FNB value proposition, facilitating application processes, preparing proposals, managing internal dependencies, closing deals, and handling post-sales queries.
• Analyzing competitor information and monitoring market trends and influences to identify new business opportunities.
• Tracking, controlling, and influencing sales activities to meet sales targets in line with quality, productivity, and sales requirements.
• Managing personal development to increase competencies.

Additional Requirements

In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. This information will be kept confidential unless required by law to disclose.

Job Details

Note that applications will not be accepted on or after 20/06/25. Kindly submit your application before this date.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. This information will be kept confidential unless required by law to disclose.