Private External Sales and Service Advisor Lead OBR (TALENT POOL - Umhlanga - KwaZulu Natal)

FNB South Africa; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading financial institution is seeking an External Sales and Service Advisor Lead based in Umhlanga, KwaZulu Natal. In this role, you will apply sales processes to meet targets and build strong client relationships. Ideal candidates will have a relevant sales qualification and experience in understanding market needs. Opportunities for innovation and networking are available. Apply now for a chance to drive impactful change and contribute to an adaptive environment.

Benefits

Challenging working environment

Opportunities to innovate

Networking opportunities

Qualifications

• Completed an FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

Responsibilities

• Apply sales processes to achieve targets and build client relationships.
• Deliver exceptional service through innovative, customized solutions.
• Manage end-to-end client management process and achieve sales targets.

Skills

Sales process application

Client relationship building

Market understanding

Exceptional service delivery

Sales target achievement

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification

Job description

Job Description

To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Please note that this position is based at Umhlanga in the KwaZulu Natal Province

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed an FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achievement of targets for business.
• Understanding, reading, and anticipating the market and clients’ needs to design and deliver innovative, customized, value-adding solutions to your portfolio of clients.
• Delivering exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve relevant sales targets.
• Understanding and complying with governance in terms of legislation and audit requirements.
• Retrieving all qualified leads from internal channel sales pipeline and making contact with existing or new customers to generate sales. Sourcing new leads through external contacts and other channels to increase the customer base if required.
• Contacting prospective clients and selling appropriate banking products to achieve sales targets.
• Managing the end-to-end client management process through continuous engagement, selling the FNB value proposition, facilitating the application process, preparing proposals, managing internal dependencies, closing deals, and managing post-sales queries when relevant.
• Analyzing competitor information and monitoring market trends and influences. Identifying new business opportunities that impact the industry.
• Tracking, controlling, and influencing sales activities to achieve set sales targets in line with quality, productivity, and sales requirements.
• Managing own development to increase competencies.

Additional Requirements

In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. The Bank will keep this information confidential unless required by law to disclose it.

Job Details

Note that applications will not be accepted after 02/08/25. Kindly submit applications ahead of this date.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. The Bank will keep this information confidential unless required by law to disclose it.