Private External Sales and Service Advisor Lead OBR (TALENT POOL - Rustenburg - North West)

FNB South Africa; Rustenburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company in the banking sector is seeking an External Sales and Service Advisor Lead in Rustenburg. The role focuses on achieving sales targets, building client relationships, and providing exceptional service. Ideal candidates will hold a relevant NQF Level 5 qualification and have a strong understanding of market needs.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Manage the end-to-end client process for banking products.
• Analyze competitor information and monitor market trends.

Skills

Sales processes

Client relationship management

Market analysis

Cross-selling

Customer service

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification

Job description

Job Description

To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.

Position Details

Hello Future External Sales and Service Advisor Lead

Please note that this position is based at Rustenburg in the Northwest Province.

About FNB

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Candidate Profile

Are You Someone Who Can

Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

Benefits

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

What Makes You a Match

• Achievement of business targets.
• Understanding, reading, and anticipating market and client needs to design and deliver innovative, customized, value-adding solutions.
• Delivering exceptional service that exceeds client expectations through proactive, innovative, and appropriate solutions.
• Maximizing cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal channels and making contact to generate sales, sourcing new leads externally if needed.
• Contacting prospective clients and selling banking products to meet sales targets.
• Managing the end-to-end client process, including engagement, application facilitation, proposal preparation, internal coordination, deal closing, and post-sales support.
• Analyzing competitor information and monitoring market trends to identify new business opportunities.
• Tracking and influencing sales activities to meet targets in line with quality and productivity standards.
• Managing personal development to increase competencies.

Additional Requirements

In accordance with the National Credit Act (NCA), candidates will require a credit record check.

Application Process

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information voluntarily. This information will be kept confidential unless legally required otherwise.

Job Details

Note that applications will not be accepted after 20/06/25. Please submit your application before the deadline.