Private External Sales and Service Advisor Lead OBR (TALENT POOL - Pietermaritzburg - KwaZulu Nalal)

FNB South Africa; Pietermaritzburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

FNB South Africa is seeking a Private External Sales and Service Advisor Lead in Pietermaritzburg. The role focuses on achieving sales targets, managing client relationships, and delivering innovative banking solutions. Ideal candidates will have a recognized NQF Level 5 qualification and strong sales skills, with opportunities for professional development and networking.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Completed an FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Manage end-to-end client management process.
• Analyze competitor information and monitor market trends.

Skills

Sales Processes

Client Relationship Management

Market Analysis

Innovative Solutions

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification

First Level Regulatory Examination

Job description

Job Description

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Position

Hello Future Private External Sales and Service Advisor Lead

Please note that this position is based at Pietermaritzburg in the KwaZulu Natal Province

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed an FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achieving targets for business.
• Understanding, reading, and anticipating the market and clients’ needs to design and deliver innovative, customized, value-adding solutions to your portfolio of clients.
• Delivering exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal channels and making contact with existing or new customers to generate sales. Sourcing new leads through external contacts and channels to expand the customer base if required.
• Contacting prospective clients and selling appropriate banking products to meet sales targets.
• Managing the end-to-end client management process, including engagement, application facilitation, proposal preparation, internal dependencies, closing deals, and post-sales support.
• Analyzing competitor information and monitoring market trends to identify new business opportunities.
• Tracking and influencing sales activities to meet sales targets in line with quality and productivity standards.
• Managing personal development to enhance competencies.

Additional Requirements

In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will align with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information voluntarily, which will be kept confidential unless legally required to disclose.

Job Details

Note that applications will not be accepted after 20/06/25. Please submit your application before the closing date.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose their disability information voluntarily, and it will be kept confidential unless required by law to disclose.