Principal Professional Services Consultant

Job Purpose:

The Principal Consultant will work with Fortune 500/1000 clients to solve their business critical problems through the use of our world-class web deployed solutions. The Principal Consultant will drive the successful implementation of these solutions through the design, configuration and deployment of the Tungsten Automation product suite.

The Principal Consultant will lead the client interaction including setting and managing expectations regarding scope, deliverables and timeline of the project. This role can advance into a Project Leadership position as strong experience is gathered in Tungsten Automation technology, Tungsten Automation processes and advanced Oracle technology.

We strongly believe that this role is more fulfilling than traditionally segmented roles and provides our clients with a more efficient and value added project team. Consultants must have strong intellectual skills, a high level of enthusiasm and be very excited about providing great solutions to world-class customers.

Key Responsibilities:

• Manage multiple projects leveraging team to ensure deliverables and timelines of projects are met
• Drive deployment activities such as: requirements gathering, functional design, user acceptance testing, issue resolution, installation and training
• Perform the full technical configuration required for the deployment of our solutions
• Collaborate frequently with the project team to ensure the successful implementation of the solutions
• Proactively mitigate project issues and risks
• Function as the Tungsten Automation subject matter expert when onsite at the customer’s location
• Work closely with project manager to keep projects on schedule and within budget
• Formally mentor new consultants/coach and develop others on project teams
• Actively participate in the ongoing improvement of the Tungsten Automation SPA product suite and processes