Pricing Consultant (Risk Consultant)

About Sanlam Corporate:

Our vision is to be the preferred partner to Corporate and Public Sector entities by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees.

Division:

One of the largest businesses within the Sanlam Group, Sanlam Corporate (SC) specialises in the provision of risk, investment and administration services to institutions and retirement funds. Focused on meeting the unique needs of its diverse clients, SC assists companies in creating and delivering customised employee benefits solutions, including the collection of premiums and communication to fund members.

The overall purpose of the role:

As a senior specialist within the pricing team, the Pricing Consultant is responsible for ensuring excellent client outcomes through fair, sustainable pricing and application of sound underwriting principles. This role involves balancing portfolio profitability with growth through new business acquisition and retention. The Pricing Consultant will play a significant role in maintaining excellent stakeholder relationships (both internal and external to Sanlam) by fostering trust and collaboration to build mutually beneficially long-term partnerships. The Pricing Consultant is also expected to identify and initiate business transformation projects that drive excellence through innovation.

Key Responsibilities:

Business Transformation:

• Initiate and drive business transformation projects

Pricing and Profitability:

• Perform day-to-day Group Risk pricing work
• Monitor ongoing profitability of existing client portfolio
• Management of vulnerable schemes
• Pricing and benefit design of large and/or complex Group Risk schemes
• Enable new business acquisition and profitable growth
• Determining terms of new business
• Review terms of existing business

Client Relationship Management:

• Building and maintaining client relationships through service excellence and communication
• Negotiation with clients, brokers, reinsurers, and internal stakeholders
• Assistance in query and complaints resolution

Product and Risk Management:

• Input into product design and risk management
• Provide technical support to clients, cross-functional teams, and projects
• Perform data analysis relating to emerging claims experience

Team Collaboration and Development:

• Teamwork and collaboration with the quotes and revisions teams as well as other key service areas like sales, member management, claims, and underwriting
• Take responsibility for own development and crafting of a personal development plan
• Training and development of various stakeholders on Group Risk products and processes.
• Coaching of junior staff

Qualification and Experience:

• Matric
• Tertiary qualification in commerce, IT or engineering is an advantage
• At least 5 years’ experience within a Group Risk Pricing environment

Knowledge and Skills:

• Holistic knowledge of the Group Risk Industry
• Exceptional communication skills – both verbal and writte
• Able to coach and upskill others
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience in IT or Project environment is advantageous
• Sound technical skills
• Strong analytical and conceptual thinking

Personal Qualities:

• Flexible and Adaptable - Rebounding from setbacks and adversity when facing difficult situations
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Manages Complexity - Demonstrated ability and proven record to make complex decisions
• Ensures Accountability - Holding self and others accountable to meet commitments
• Plans and Aligns - Planning and prioritising work to meet commitments aligned to organisational goals

Core Competencies:

• Cultivates Innovation by creating new and better ways for the organisation to be successful
• Client Focus - Building strong customer relationships and delivering customer-centric solutions
• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Resilience - Rebounding from setbacks and adversity when facing difficult situations

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.