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A leading company in the automotive industry is seeking an experienced Pre-Owned Vehicle Manager to oversee its used vehicle department. The role involves managing inventory, leading a sales team, and ensuring exceptional customer satisfaction while implementing effective pricing and marketing strategies. Candidates should have a strong understanding of the pre-owned vehicle market and proven management experience in a dealership setting.
We are seeking an experienced and results-driven Pre-Owned Vehicle Manager to oversee all operations within the used vehicle department.
The ideal candidate will be responsible for inventory control, sales performance, team leadership, and ensuring a high standard of customer satisfaction.
This role requires a strong understanding of the automotive market, pricing strategies, and digital sales tools.Key Responsibilities
Manage and grow the pre-owned vehicle inventory through effective sourcing, appraisals, and purchasing
Develop and implement pricing strategies based on current market trends and data
Oversee vehicle reconditioning processes to ensure quality standards and retail readiness
Lead, train, and motivate the used vehicle sales team to achieve volume and gross profit targets
Monitor key performance metrics such as inventory turnover, gross per unit, and days in stock
Ensure all sales and vehicle documentation complies with legal and company policies
Collaborate with marketing teams to promote used inventory online and on-site
Maintain high levels of customer service and satisfaction throughout the sales process
Coordinate with F&I and admin teams to ensure smooth deal processing and reporting
Requirements
Proven experience in used vehicle management, preferably in a franchised dealership environment
Strong knowledge of the local and national pre-owned vehicle market
Ability to evaluate trade-ins and wholesale vehicles accurately
Proficiency in dealership software (e.g., Kerridge, VAuto, DealerSocket, or similar)
Solid leadership, coaching, and team development skills
Excellent communication, negotiation, and closing abilities
Ability to analyze data and make informed, strategic decisions
Valid driver's license and clean driving record