Pre Sales Specialist

A well established company in Johannesburg North requires a Pre Sales Specialist. The purpose of the Pre-Sales role is to support the sales team by providing technical expertise and solution design that addresses client needs.

A Pre-Sales Consultant needs a balanced skill set that combines technical knowledge, strategic thinking, communication, and client-centric problem-solving.

Essential Skills for a Successful Pre-Sales Consultant:

1. Technical Expertise: In-depth knowledge of the company’s products and services, as well as underlying technologies and relevant industry standards. Familiarity with solution architecture, system integration, and product customisation to address diverse client needs.
2. Problem-Solving and Analytical Skills: Strong problem-solving skills to understand complex client challenges and develop tailored solutions that align with their business needs.
3. Presentation and Demonstration Skills: Proficiency in creating and delivering engaging, clear, and persuasive presentations and product demonstrations tailored to different audiences.
4. Interpersonal and Communication Skills: Excellent verbal and written communication skills to articulate complex technical concepts in a clear, client-friendly manner.
5. Sales Acumen: Understanding of sales processes, including proposal development, negotiation, and closing strategies, to support the sales team in achieving their targets.
6. Client-Centric Approach: Focus on understanding and prioritising client needs, with a strong commitment to providing value and building long-term relationships.
7. Industry Knowledge and Competitive Awareness: Awareness of industry trends, competitors, and regulatory requirements that may impact the client’s decision-making process.
8. Project Management Skills: Strong organisational and project management skills to handle multiple proposals, product demos, and client requests simultaneously.
9. Cross-functional Collaboration: Ability to work collaboratively with sales, product, engineering, and marketing teams to develop solutions that are both technically feasible and aligned with client expectations.
10. Adaptability and Resilience: Ability to adapt to new technologies, client requirements, and industry developments, remaining agile and responsive in a fast-paced environment.
11. Product Knowledge and Certifications: Expertise in certifications or industry-specific qualifications that validate the technical knowledge related to the products being sold.

Responsibilities:

1. Technical Sales Support: Provide in-depth product knowledge and technical expertise to support the sales team in pitching and closing deals.
2. Solution Design and Proposal Development: Design and document solution proposals, including architecture diagrams and product specifications.
3. Product Demonstrations and Presentations: Conduct customised product demonstrations, Proof of Concept (PoC) engagements, and technical workshops for clients.
4. Client Relationship Building: Build and maintain strong relationships with key stakeholders, establishing trust and positioning the company as a trusted technical advisor.
5. Industry and Product Knowledge: Maintain up-to-date knowledge of industry trends, competitive landscape, and technical developments.
6. Documentation and Handover to Implementation: Document client requirements and solution designs for smooth handover to post-sales and implementation teams.

SMART Goals for Pre-Sales Consultant:

1. Increase Proposal Success Rate: Achieve a proposal-to-win rate of at least 40% for new logos and 70% for existing clients.
2. Enhance Demo Conversion Rate: Reach a conversion rate of 50% for product demos and 70% for POCs within six months.
3. Enhance POC Conversion Rate: Reach a conversion rate of 70% for POCs within six months.
4. Reduce RFP/RFI Response Time: Decrease RFP and RFI response times by 20%, ensuring responses are submitted within SLA timelines.