Pre-Sales Engineer - Stratosat

Schauenburg Systems; Gauteng; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading company in telecommunications is seeking a Pre-Sales Engineer to bridge customer needs with technical solutions. The role involves designing and implementing communication systems, providing support to the sales team, and engaging with clients to propose tailored solutions. Ideal candidates will possess at least 3 years of relevant experience and a strong technical background, complemented by excellent communication and interpersonal skills.

Qualifications

• Minimum 3 years' experience in pre-sales or technical role.
• Strong knowledge of RF and IP-based communication systems.
• Ability to diagnose, troubleshoot hardware/software issues.

Responsibilities

• Design and propose technical solutions for customers.
• Prepare technical presentations and product demonstrations.
• Provide technical support for deployed solutions.

Skills

Communication

Interpersonal skills

Problem-solving

Technical expertise

Education

Diploma or Degree in Telecommunications, Electronics, IT, or related field

Tools

Microsoft Office Suite

Solution design tools

Job description

MAIN PURPOSE The Pre-Sales Engineer plays a critical role in bridging the gap between customer requirements and technical solutions.

This role is responsible for designing, recommending, and supporting the implementation of tailored solutions involving satellite, microwave, push-to-talk (PTT), and other related communications technologies.

In addition to assisting the sales team with technical expertise, the Pre-Sales Engineer also supports post-sales activities, including fault diagnostics, maintenance, and support of deployed customer solutions.

KEY RESPONSIBILITIES Engage with customers alongside the sales team to understand technical requirements and challenges.Design and propose fit-for-purpose technical solutions using satellite, microwave, PTT, and other complementary or substitute technologies.Prepare and deliver technical presentations and product demonstrations to prospective clients.Develop solution architecture documentation, network diagrams, and detailed bills of materials (BOMs).Assist with the preparation of technical inputs for proposals, tenders, and cost estimations.Collaborate with vendors, OEMs, and internal teams to ensure accurate and feasible solution designs.Participate in on-site implementation, configuration, and commissioning of solutions as required.Provide technical support for deployed solutions, including remote or on-site fault diagnostics, maintenance, and troubleshooting.Assist with preventive maintenance, system updates, and service improvement initiatives.Stay current with new technologies, industry trends, and competitor offerings.Maintain accurate records of technical engagements and support activities using CRM and other relevant systems.MINIMUM REQUIREMENTS Education Diploma or Degree in Telecommunications, Electronics, IT, or a related engineering field.Experience Minimum of 3 years' experience in a similar pre-sales or technical role, preferably in satellite, microwave, PTT, or telecoms-related environments.Strong knowledge of RF and IP-based communication systems.Experience with satellite terminals, microwave links, PTT systems, and related infrastructure.Proficiency in solution design tools, network planning, and system integration.Intermediate to advanced computer literacy, including the ability to work confidently with Microsoft Office Suite, presentation software, and technical tools.Ability to diagnose, troubleshoot, and resolve hardware and software issues in the field or remotely.Additional Requirements : Must have a valid driver's license.Must have reliable personal transport.Must be willing and able to travel across Africa and to other destinations depending on work requirements, sometimes at short notice.Must be willing to participate in customer support, fault diagnostics, and maintenance activities as required.Desirable Experience : Practical, hands-on experience with vendor technologies such as Hytera, Ubiquiti, or similar solutions will be a strong advantage.Suitable industry experience may be considered in lieu of formal certifications.Interpersonal & Professional Skills : Excellent verbal and written communication skills.Strong interpersonal skills with the ability to engage effectively and professionally with customers, partners, and internal stakeholders.Customer-centric mindset with the ability to understand and respond to customer needs.Able to build trust and maintain positive working relationships across technical and non-technical teams.Strong analytical and problem-solving abilities.Ability to work both independently and collaboratively in cross-functional teams.All applicants who meet the minimum requirements and wish to apply should do so on or before 26 May at 12 : 00 Consider your application unsuccessful.

should you not hear from us within 3 weeks.