Pre-Sales Analyst

C40 Cities; Johannesburg; Hybrid; ZAR 500,000 - 800,000; Full time

Job summary

A leading company in the technology field is looking for a self-starter Pre-Sales Analyst to join their commercial team in Johannesburg. This role involves crafting technical proposals and ensuring alignment with client needs, particularly focused on Microsoft Teams-native solutions, including Conversational AI and Virtual Agents. The ideal candidate will have strong technical knowledge along with excellent communication skills, and will play a crucial role in supporting sales engagements.

Qualifications

• Experience in Pre-Sales, Solutions Consulting, or Technical Analysis.
• Comfortable with RFP/RFI processes and quoting tools.
• Skilled in presenting technical concepts to diverse audiences.

Responsibilities

• Design tailored solutions for customer needs across various platforms.
• Deliver demos showcasing AI capabilities in Microsoft Teams.
• Collaborate on technical documentation and support sales cycles.

Skills

Microsoft Certified

Communication Skills

Knowledge of Microsoft Teams Phone

Experience with CCaaS

Understanding of AI compliance

Tools

Salesforce

Zoho

Job description

My client is seeking a self-starter and technically confident Pre-Sales Analyst to join thier commercial and solutions team. This individual will play a pivotal role in supporting customer engagements, crafting technical and commercial proposals, and ensuring seamless alignment between client needs and Microsoft Teams-native solutions — including next-gen Conversational AI, Virtual Agents, and Microsoft Copilot integrations.

Key Responsibilities:

Design and articulate tailored solutions based on customer needs across UCaaS, CPaaS, and CX platforms.

Deliver compelling demos and presentations that showcase AI capabilities within Microsoft Teams environments.

Collaborate on quotes, tenders, RFP/RFI responses, and technical documentation.

Support the sales cycle with technically sound architectures and stakeholder engagement.

Stay informed on trends in AI, LLMs, and intelligent agent technologies to guide client strategies.

Bridge technical, sales, and delivery teams to ensure smooth solution execution.

Required Skills & Experience:

Microsoft Certified (e.g., MS-700, MS-720).

Strong knowledge of Microsoft Teams Phone, SBCs, SIP Trunking, and Direct Routing.

Experience or familiarity with CCaaS, CPaaS, Conversational AI, and virtual agents.

Comfortable with RFP/RFI processes, quoting tools, and CRMs (e.g., Salesforce, Zoho).

Excellent communication skills and ability to simplify complex technical ideas.

Background in Pre-Sales, Solutions Consulting, or Technical Analysis.

Skilled in presenting AI and automation to varied audiences.

Proactive, organized, and capable of handling multiple engagements.

Understanding of AI compliance, governance, and enterprise data privacy.

About the job

Contract Type: Perm

Focus: Sales Technical IT

Workplace Type: Hybrid

Experience Level: Associate

Location: Johannesburg

Contract Type: Perm

Specialism: Technology & Digital

Focus: Sales Technical IT

Industry: IT

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Johannesburg

FULL_TIME

Job Reference: AV33ZX-52003A4A

Date posted: 13 July 2025

Consultant: Tafadzwa Chakaodza

johannesburg technology-and-digital/sales-technical-it 2025-07-13 2025-09-11 it Johannesburg Gauteng ZA Robert Walters https://www.robertwaltersafrica.com https://www.robertwaltersafrica.com/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true