Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - IMFRG - Durban

Motus Holdings Limited; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading automotive company in Durban is looking for a Pre-Owned Vehicle Sales Executive to manage customer relationships and drive sales of pre-owned vehicles. You will identify solutions to operational challenges, ensure compliance with relevant legislation, and maintain exceptional standards of customer service. The ideal candidate has a matric certificate and 3-5 years of relevant experience. A valid South African driver's license is required.

Qualifications

• 3-5 years working experience in a similar environment.
• A valid South African driver's license.
• Experience in Sales / Retail / Business Development.

Responsibilities

• Identify solutions to operational problems and escalate issues.
• Achieve performance targets per procedures and agreements.
• Report on activities for timely decision-making.
• Provide customer support to maintain service excellence.
• Contribute to marketing campaigns to boost vehicle sales.
• Negotiate prices and follow up for exceptional service.
• Ensure compliance with legal regulations.
• Process customer leads and follow-up on sales.
• Develop customer relationships for vehicle acquisition.
• Resolve customer complaints effectively.

Skills

Customer Service

Negotiation

Sales

Education

Matric Certificate

Job description

Job Title

Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - IMFRG - Durban

Job Location

KwaZulu-Natal, Durban

Deadline

November 06, 2025

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Specific Role Responsibilities

Processes and governance

• Identify and apply known solutions to operational problems and elevate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience

• Matric Certificate
• 3-5 years working experience in a similar environment
• A valid South African driver's license
• Sales / Retail / Business Development jobs