Pre-Litigation Support Specialist

Strategic Legal Practices; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A results-driven law firm is seeking a tech-savvy HR Administrative Assistant to support HR operations and enhance the employee experience. This role involves recruitment coordination, HR support, and workflow optimization. Candidates should have strong multitasking abilities, excellent attention to detail, and preferably be bilingual in English and Spanish. Compensation ranges from $24 to $30 per hour.

Benefits

401(k) with Employer Match

Health, Dental, and Vision Insurance

Short-Term and Long-Term Disability & Life Insurance

Paid Parking

Generous Paid Time Off

Employee Referral Program

Employee Assistance Program (EAP)

Employee Discount Program

Qualifications

• Prior experience in legal support or case management preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail with document proofreading skills.

Responsibilities

• Answer inbound calls for Offers, Settlements, and Pre-Litigation.
• Perform accurate offer calculations and draft pre-litigation templates.
• Prepare and manage ongoing client communications during pre-litigation.

Skills

Attention to detail

Excellent document drafting

Verbal communication

Written communication

Microsoft Office Suite proficiency

Bilingual in English and Spanish

Job description

About Us

Strategic Legal Practices is a results-driven lemon law firm committed to excellence, innovation, and a collaborative team culture. We're seeking a tech-savvy, highly organized, and resourceful HR Administrative Assistant to support our HR operations and play a key role in creating a positive employee experience. This role combines recruitment coordination, HR support, workflow optimization, and team engagement efforts—all while requiring sharp multitasking skills, adaptability, and discretion.

Role Overview

The Pre-Litigation Support Specialist plays a critical role in supporting the pre-litigation team by ensuring accuracy in offer preparation, client communications, and documentation. This position requires balancing direct client interaction with drafting responsibilities, while collaborating across multiple departments to streamline pre-litigation processes.

Key Responsibilities

• Answer inbound calls across Offers, Settlements, and Pre-Litigation departments.
• Perform offer calculations with accuracy and attention to detail.
• Draft pre-litigation templates, letters, and client correspondence.
• Prepare pre-litigation offer letters and supporting documents.
• Manage ongoing communication with clients and manufacturers during the pre-litigation phase.
• Maintain organized case files, communication logs, and internal records.
• Support cross-departmental coordination to ensure timely case progress.

• Bilingual in English and Spanish strongly preferred.
• Prior experience in legal support, case management, or a professional office environment.
• Strong attention to detail with excellent document drafting and proofreading skills.
• Exceptional written and verbal communication abilities.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and case management systems (preferred).

Core Competencies

• Client-focused with a professional and empathetic communication style.
• Highly organized with strong follow-through and accountability.
• Collaborative team player with the ability to work independently.
• Problem-solving mindset with a commitment to accuracy and efficiency.

We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:

• 401(k) with Employer Match – Plan for your future with confidence and company support.
• Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy.
• Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events.
• Paid Parking – Convenient and covered, so you can focus on your day.
• Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters.
• Employee Referral Program – Earn rewards for introducing talented individuals to our team.
• Employee Assistance Program (EAP) – Confidential resources for personal and professional support.
• Employee Discount Program – Access to exclusive savings on a variety of products and services.

Compensation: $24 - $30/hr