Pre-Admissions Clerk

LIFE Healthcare Group; South Africa; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player is seeking a dedicated Pre-Admissions Clerk to join their team at a leading hospital. This role involves ensuring a smooth admission process, managing patient interactions, and collaborating with various healthcare professionals. The ideal candidate will be customer service-oriented, possess excellent communication skills, and thrive in a dynamic environment. This is a fantastic opportunity to contribute to quality patient care while working in a supportive and professional setting. If you are motivated and eager to make a difference in healthcare, this position is perfect for you.

Qualifications

• Grade 12 and proficiency in computer skills are essential.
• Experience in admissions and knowledge of medical terminology is advantageous.

Responsibilities

• Maintain a professional admission environment and manage pre-admission accuracy.
• Liaise with medical aids for admission authorization and handle co-payments.

Skills

Customer service orientation

Communication skills

Problem-solving

Teamwork

Bilingual

Education

Grade 12

Tools

Impilo

Computer literacy

Job description

A vacancy exists for a Pre-Admissions Clerk, based at Life St. Dominic’s Hospital, reporting to Lindsey du Preez, Patient Services Admissions Supervisor.

Function: Finance/Administration

Facility: Life St Dominic's Hospital

Position: Pre-Admissions Clerk

Critical Outputs

• Maintain a well-run, professional and patient-focused admission environment.
• Manage the accuracy of the pre-admission process and the prevention of potential risk factors.
• Synergy and teamwork – working closely with credit controllers, case managers, reception staff, and doctors.
• Liaising with medical aids to obtain authorization for admission.
• Manage the risk for the hospital by adhering to all related protocols.
• Ensure quality care to all patients is maintained.
• Operating switchboard.
• Handling money and receipting.
• Collection of co-payments, private fees when applicable, as well as related documentation.
• Performing general administration duties involved in the pre-admission of patients.
• Assist with the confirmation process when required.

Requirements

• Grade 12 and computer literacy.
• Knowledge of Impilo advantageous.
• An enthusiastic, motivated, well-organized individual with initiative and able to handle pressure.
• Must be customer service orientated.
• Excellent communication and interpersonal skills are a prerequisite. Teamwork is essential.
• Prior knowledge and experience of admissions and medical terminology would be advantageous.
• Understanding of the private healthcare industry, its challenges and role players would be an advantage.
• Bilingual.

Competencies

• Problem-solving, analysis, and judgement.
• Resilience.
• Engaging diversity.
• Verbal and written communication and presentation.
• Influencing.
• Excellence orientation.
• Ethical behaviour.
• Building relationships.
• Customer responsiveness.
• Organisational awareness.

Email: [e-mail]

Closing date: Wednesday, April 16, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.